7610 results found
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1 vote
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1 vote
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Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
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142 votes -
Region-based pricing
Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level
2 votes -
check in via the app
Being able to use the app to check clients in. Unfortunately our internet can be a little spotty and sometimes I'm only able to work using my phone. It would be great to check clients in directly in the app instead of having to sign in on my browser.
4 votes -
Bring the ability to remove individual forms from appointments
Currently if you need to remove a form that isn't needed from an appointment, you have to 'complete it offline' and then 'archive' it. Is there any way we can add a 'remove' option for if the form isn't needed?
2 votes -
prebooking
be able to pre book 4,5,6,8,10,12 weeks
2 votes -
Bring back phone number formatting
Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.
Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
New format 93783737552 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
Transition time should NOT be client facing
While the new ability for clients to reschedule their appointments from their confirmation emails is great, transition time SHOULD NOT be user facing. Clients should not have the ability to see how long it takes the service provider between appointments to clean up/turn over/take a break. For example: Our services are 1 hour MAX, our transition time is 20 min. On the client end, they see their service will take "1.33 hours" instead of "approximately 1 hour". This should be changed ASAP to avoid future confusion.
21 votes -
2 votes
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Contact Log of Client Communications
Would like the ability to see the text and email history that are sent to customers
41 votes -
Form Icon on client profile to see if they completed it
It would be amazing to add a small icon on the client profile to know if the forms are completed or not instead of going into the clients profile looking under forms.
11 votes -
privilege group setting where staff can make a new sale ONLY
Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab
2 votes -
Make modifiers to be reported
Modifiers are set up so much better than add ons by the way they are inside the service time. They just need to be able to be tracked and for us to run reports on usage. We tried add ons and it’s a mess, TBH.
7 votes -
17 votes
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Billing: Keep invoices in the correct billing account based on when it owned a location
Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.
1 vote -
1 vote
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search old text threads
should be able to type in the number have the thread pop up if not saved as a client
2 votes -
Can we please have the ability to select an employee to add commission to gift certificate sales?
We need to be able credit gift certificate sales to the employees who sold them so that their revenue reflects the gift certificates they sell.
2 votes
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