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  1. Multiple barcode for products

    4 votes

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    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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    Ben Stevens commented  · 

    Our suppliers often update packaging etc and end up with a new UPC. In the transition you can end up with multiple UPCs of the same product on the shelf. A way to merge those products once the old packaging is fully gone would be amazing. It would help us manage reporting better as sales will be totaled for the unified product.

    It would also help clean up the catalog with fewer products listed.

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    Ben Stevens commented  · 

    We will add the new barcode in the SKU section. But it is also hard because the SKU isn't used to look products up (Already a feature request). Adding multiple options for UPC, or allowing search by SKU (possibly adding options for multiple SKUs) would be very beneficial!

    Ben Stevens supported this idea  · 

  2. Ability to charge an appointment cancellation fee without it counting towards 'Appointment Count' in Reports.

    16 votes

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    1 comment  ·  Ideas Hub » Appointment management  ·  Admin →
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    Ben Stevens commented  · 

    I would love for every appointment to have a management only option to choose if commission is paid or not (Default to yes, but manager can change after checkout). This would help in these situations, as well as some other edge cases.

    I agree that this should not count as an appointment or service client in reporting.

    Ben Stevens supported this idea  · 

  3. Pro App Performance Customization

    2 votes

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    0 comments  ·  Ideas Hub » Reporting  ·  Admin →
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    Ben Stevens supported this idea  · 

  4. Search button for services

    30 votes

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    0 comments  ·  Ideas Hub » Business details and settings  ·  Admin →
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    Ben Stevens supported this idea  · 

  5. Duo connects to ipad/phone

    7 votes

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    0 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  6. We shouldn't have to scroll down to "send" messages. Fix the code so you can send from the screen as it exists.

    3 votes

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    0 comments  ·  Ideas Hub » Marketing and Messaging  ·  Admin →
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    Ben Stevens supported this idea  · 

  7. when you change an appointment type , the system should update any resources attached

    3 votes

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    1 comment  ·  Ideas Hub » Client experience (online booking, portal, etc)  ·  Admin →
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    Ben Stevens commented  · 

    Handling of resources is just a mess all around. Moving an appointment can lose resources, rebooking from the checkout window doesn't always keep resources, and the system does not retain your choice when you manually select a resource on the calendar, you always have to go back and change it after booking the appointment. Please work on all things resources!

    Ben Stevens supported this idea  · 

  8. Enable a way to exclude an item from gaining points in the loyalty program. Some items are very small margin of profit .

    2 votes

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    0 comments  ·  Ideas Hub » Other  ·  Admin →
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    Ben Stevens supported this idea  · 

  9. Chart formatting when printing or downloading

    3 votes

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    0 comments  ·  Ideas Hub » Forms & Charts  ·  Admin →
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    Ben Stevens supported this idea  · 

  10. Rescheduling notifications for staff

    22 votes

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    0 comments  ·  Ideas Hub » Appointment management  ·  Admin →
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    Ben Stevens supported this idea  · 

  11. Link and ability to email client forms

    5 votes

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    1 comment  ·  Ideas Hub » Forms & Charts  ·  Admin →
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  12. Allow tip on Duo at checkout for all forms of payment

    3 votes

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    0 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  13. When checking out with cash- have the amount of cash back to give to client shown.

    5 votes

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    1 comment  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  14. Can there be levels of loyalty. Like Nordstrom or Sephora has loyalty levels. So we can reward best shoppers

    5 votes

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    0 comments  ·  Ideas Hub » Other  ·  Admin →
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    Ben Stevens supported this idea  · 

  15. Printable Price tags please!

    2 votes

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    0 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  16. Tax exempt button to use at checkout

    6 votes

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    0 comments  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  17. The ability to add to an order after it's been finalized

    10 votes

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    1 comment  ·  Ideas Hub » Point of sale / Register / Checkout / Orders  ·  Admin →
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    Ben Stevens supported this idea  · 

  18. search option in the service screen so you dont have to scroll to see a specific seervice

    7 votes

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    0 comments  ·  Ideas Hub » Business details and settings  ·  Admin →
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    Ben Stevens supported this idea  · 

  19. Create a report for the number of canceled appointments or number of no-show appointments for a specific time window

    5 votes

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    0 comments  ·  Ideas Hub » Appointment management  ·  Admin →
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    Ben Stevens supported this idea  · 

  20. Resource Calendar toggle

    2 votes

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    0 comments  ·  Ideas Hub » Appointment management  ·  Admin →
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