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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7186 results found

  1. We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.

    2 votes

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  2. schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.

    2 votes

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  3. My staff cant even upload a profile picture in the app!!

    5 votes

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  4. Make it to where clients arrive twice when they are booked with two separate providers. For example, if they have a lash appointment an hour before a hair appointment, they can "arrive" twice so each provider knows when they are ready for the next service.

    1 vote

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  5. It would be helpful to have customizable features under the clients name. Things that are linkable to the chart notes like DOB or allergies. If they could be posted on the calendar view under a clients name within their appointment. That way we can see important details as glance.

    1 vote

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  6. I have artists that work at both locations and since we are on a sliding scale it woulds be helpful to base their commissions on the total from both locations not just one.

    1 vote

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  7. I would like to be able to search for a form or chart I want to be able to quickly find and make updates as needed.

    1 vote

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  8. When hover on name on calendar it shows picture! This is amazing for customer service. Being able to recognize client and use first name when they walk in the door

    1 vote

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  9. When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.

    13 votes

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  10. I want to be able to rearrange services on the calendar and NOT have to change the specific times in the edit screen to flip flop service times - please allow for some feature when dragging appointments on the calendar where you can switch which service is first and easily move it around on the calendar screen. Please and thank you.

    4 votes

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  11. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    32 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  12. it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.

    2 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  13. Ability to disable client accommodations at the business and location level

    1 vote

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  14. We would like an automated text with forms and updated contact information sent before the patients appointment instead of via email. We find that clients are more likely to respond to requests via text message as opposed to email.
    Thank you

    1 vote

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  15. 1 vote

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  16. Current offers section (gear icon > Offers) can't currently be filtered or easily sorted through after a certain number of offers. It would be helpful to have a report that has all active (and deleted, for historical purposes) offers with all details found on that page, such as code, discount amount, audience and sale item restrictions, etc.

    1 vote

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  17. It would be great to have a way to know who checked out or scheduled a guest without having to log in and out of boulevard. Maybe a pin code for each person that they enter upon confirming the booking or hitting checkout.

    1 vote

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  18. It would be nice to know what appointment the "in progress" chart belongs to.

    1 vote

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  19. We would like services that are not Bookable Online to still appear in our self-booking overlay so that clients can see all available service options. In the description of the disabled services, we would just note that they must call the salon to book. We've had a lot of appointments booked incorrectly because clients don't see the service they are wanting as an option.

    1 vote

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  20. It would be very helpful to be able to add filters for Hours booked and Utilization % to the summaries of Booked Forecast by Staff and Booked Forecast by Day.

    6 votes

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