7224 results found
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Appointment reminders - I want them to be sent even if a client has already confirmed
Clients can confirm and still forget about an appointment. I want to be able to send reminders even if they have confirmed already
4 votes -
Create a way to add custom duration directly in the "accomodations" tab of a clien'ts proile.
You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.
4 votes -
Have more attempts on membership renewal made by the system
Ability to set higher number of attempts for renewing memberships. Currently, the system will try to charge the client 3 days after the failed renewal, and again 3 days following that. Having the ability to modify this cadence and total number of attempts would allow businesses to automate how the system tries to resolve failed payments.
1 vote -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
3 votes -
All Staff Blocked Time Entry
Have a function that creates a blocked time or event for the entire staff. This would be great for marking out meetings, trainings, etc..
7 votes -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
21 votes -
Automated Reminders for Packages
automated reminder sent to client when package is low
1 vote -
Report: All active offers with details
Current offers section (gear icon > Offers) can't currently be filtered or easily sorted through after a certain number of offers. It would be helpful to have a report that has all active (and deleted, for historical purposes) offers with all details found on that page, such as code, discount amount, audience and sale item restrictions, etc.
2 votes -
Appointment Time Zone Automatic Update
We see patients virtually out of state. Appointments only allow us to book and send reminders in our current time zone, however. This create confusion for the patient in a different time zone. Is there a way to show what time it will be in their time zone when booking and reminding them of their appointment?
2 votes -
built out the app to make it effective
Add the basic functionality in the desktop app to the phone app: ability to check out clients, correspond via chat, etc.
3 votes -
Client Birthday Report by Month
Ability to generate a Report showing Birthdays by Month; enables us to see all current clients with January bdays or February...etc. We used this info with our previous software company to send out specials for Birthdays that month.
2 votes -
Client filters for voucher liabilities
Ability to create client filters for clients who have vouchers remaining from a membership or package sale.
2 votes -
Add built-in installment payment feature
Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.
10 votes -
Marketing text blasts should not appear as new conversations in messages
Can there be a way to close out all marketing text messages once they are sent out, so they do not flood the open messages and then needs to be closed 1 by 1. There are hundreds.
9 votes -
tag gallery photos
Be able to look at gallery for the entire day or time specific and tag photos so when you want to pull all before and after photos of Microneedling it pulls all those photos instead of knowing the client name. Being able to add tag to photos to search through the gallery based on tags
3 votes -
make logos in email marketing more customizable
Currently circular logos are not easily supported - and even when trying to upload a square logo with a white background there is a black shadow/frame on the logo. It would be nice to have more customization options so the logo blends seamlessly.
2 votes -
Manual back dating charts/gallery photos
Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.
7 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
46 votes -
display available add-ons for services
when someone is scheduling online, it would be helpful to have the eligible add-ons for the service they're booking shown so they can easily schedule it along with the base service. most people aren't going to go into a separate "add-ons" column if they're wanting additional services done at the same time
1 vote -
Memberships Perks View in Client Portal
When looking at Membership perks on the client end they cannot see the discounts they got on tox and fillers- currently this section does not show the option for discounts of dollar amounts on toxins and fillers (due to the way Boulevard is set up) I want the option for clients to see those discounts in the membership benefits section after purchasing, and not just under the description clients only see when purchasing
1 vote
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