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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8430 results found

  1. search option in the service screen so you dont have to scroll to see a specific service

    7 votes

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  2. Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails

    2 votes

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  3. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  4. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  5. Create a function to view the appointment schedule horizontally

    1 vote

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  6. When a group appointment is booked for two guests only one appointment confirmation/reminder is sent. It should be sent for all guests in the group.

    1 vote

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  7. When a purchase order is created, We need to be able to edit it for an accidental entry when it was created that can be made without voiding the entire thing.

    1 vote

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  8. We should be able to custom create auto campaigns. I need to send specific emails to patients after they complete specific treatments. For example, send out after care instructions when they finish 1 of many different treatments. Upon check out of selected treatment an email for laser aftercare gets emailed for example. Or an email goes out when they book a specific treatment giving them prep instructions, this should also be a text option. Vagaro provided this service, Im shocked BLVD does not.

    5 votes

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  9. Please create an option to integrate Qualiphy so that GFEs automatically get pulled over into patient charts

    7 votes

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  10. We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.

    2 votes

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  11. Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.

    1 vote

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  12. It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.

    1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  13. Currently, Boulevard allows us to enter detailed product descriptions, but these descriptions are not visible or easily accessible to employees during checkout or when assisting clients. This makes it difficult for staff to confidently answer client questions or properly explain product benefits at the point of sale.
    From a usability standpoint, it’s unclear why the description field exists if it cannot be referenced by employees.

    Making product descriptions visible would:

    Improve staff education and confidence

    Create more consistent client messaging

    Increase retail conversion

    Reduce the need for external cheat sheets or training materials

    This would be a small but impactful…

    3 votes

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  14. Could you add more search criteria to search for charts that are in progress and have not been completed? As in a date range and by service staff so it's easy to identify incomplete charts for a range of dates and not by one day only and to filter by staff member.

    18 votes

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  15. 15 votes

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    1 comment  ·  Admin →
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  16. We want the ability to have a membership start at a future date, and not charge the day that it's set up. Please help

    11 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  18. When using recurring appointments should give a warning if the appointment is unable to to book instead of just going ahead and booking

    3 votes

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  19. We frequently sell service packages (like microneedling), and we’ve noticed that when a patient purchases a package, the checkout screen doesn’t prompt for gratuity. Even though the patient is still receiving a service that day, gratuity has to be added manually, which isn’t ideal for staff or providers.

    We’ve also run into a similar issue with product-only checkouts (like skincare). Since gratuity prompts are tied to having a service listed, we’re unable to prompt for gratuity in those cases as well.

    Because tipping can feel awkward or uncomfortable for staff to bring up verbally, having gratuity automatically offered during checkout…

    3 votes

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  20. We would like to monitor Patient status AFTER their initial check-in so that we can monitor clinic timing to ensure optimal patient experience and clinic flow. For example, once the patient has been "roomed" and their vitals are taken, we would like to be able to mark the patient prepped and ready to see the Provider and then when Patient is ready to check out and we are getting their reports together prior to check out so we can better manage clinic timing and patient flow timing. This option would result in being able to review total Patient Visit Timeline…

    4 votes

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