8527 results found
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sms
Marketing (and if possible confirmation/reminder) SMS needs to be separated from dashboard. Sending out marketing texts to even a few hundred clients pushes all of your active messages down below all of the marketing. You then have to scroll through hundreds or thousands of texts to find the messages you were working on with clients. This makes me not want to use this very valuable feature within BLVD. Is there a way to filter, or move these to a separate area?
1 vote -
3 votes
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privilege for mobile vs dashboard
Separate privilege setting for mobile and dashboard
4 votes -
Allow updating waitlist notes from the note
Add an Edit button to the notes on the waitlist.
It is so annoying to click to read the note, then have to click away, click edit, then click in the note area, then type the update to the note. 90% of the time we need to update the note immediately after/while reading it. 99% of the time nothing else about the waitlist entry needs updated (I honestly can't think of a time that I ever changed a waitlist entry outside of updating the note)
1 vote -
work on forms for group appointments
I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.
I am not sure if something can be done to make this more clear, or easier to get right.
A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…
1 vote -
Allow commissions to go directly into merchant account
Instead of having the entire service amount go into the, in our case, independent contractor's, account, and then having to invoice them; allow the commission amount to go into their account. This allows both the contractor and our business to get paid directly and removes the headache for every to have to create and pay invoices and move money all over the place.
1 vote -
View forms/charts privilege granularity to indicate which ones an employee can or cannot view
Not all services are HIPAA-covered, so there are specific forms and charts that will contain PHI, and others that will not. It would be beneficial to be able to indicate that an employee can view completed forms/charts for all except those pertaining to HIPAA-covered services since they're not offered at all locations, but would still need to be able to view those for other non-covered services.
2 votes -
Check in Process
If the client is already booked with us they should only have to enter either there phone # or there email and not have to retype all the personal info each time they check in. Also it would be great if they where able to pick what service they are there for when checking in for there appointment
10 votes -
reports fields
beta reports should be able to add all fields associated with an object. so if I want a product report i should be able to ahve a report with all fields related avaialble in the report. I cant export a report with the item. the current on hand inventory and the desired on hand inventory
4 votes -
click to orders from reports
Ability to click order number and be brought to the order
1 vote -
4 votes
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Saved Day View
We would like to be able to have a Saved Day View on Boulevard.
For example, on Booker, we can customize and save the schedule view base on the day and when another employee logs in, they are able to select that view so the schedule is organized for them.
Management for our spa prepares this for the front desk employee so we know exactly what the rotation of massage technicians is for that day.
3 votes -
Inventory Adjustment Reasons
Would love the ability for the business to create custom adjustment reasons for our staff to choose from as why inventory is being adjusted. We have circumstances that sometimes involve a little more clarity for accounting team and would like to have it listed as an option to select in the drop down.
10 votes -
membership alerts
this would be nice in case a member is about to lose their monthly voucher the guest will get an alert, "you have X days to redeem this membership perk before it expires."
26 votes -
collecting credit card before booking
When people call to book and it is done on the business side, there's no way to collect credit card info BEFORE booking the appt. You have to finish booking it (which notifies them) and then go back to the persons account and add in CC info. There needs to be an option to collect a CC before we finish the booking process. We need to have CC info for our cancellation policy. We used to be able to do this with square but BLVD does not let us. It is kind of pointless to ask for the CC after…
69 votes -
Add a popup message to indicate that a client's appointment is affected by removing a service provider's availability.
With prior POS software we got a popup message indicating that a client's appointment was affected when we removed a working day for a service provider. I recently did this and there was no indication from the software letting us know that a client had booked an appointment on one of the days that had been removed from her schedule. We would like to be notified so we can make arrangements to reschedule the client to a different provider and/or different date.
4 votes -
Wrap text in manually placed blocks
It would be nice to apply text wrapping to schedule blocks so you can read longer messages without having to click on them
8 votes -
Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
7 votes -
display business logo on check in screen
Would like our business logo displayed on the Duo check in app
30 votes -
The receipts to patients must be changed.
The receipts are a daily issue for us. The patients call back all day wondering why they see so many charges but can't seem to easily navigate to what they paid. I think its the panic the feel and the confusion... This is in regards to the screen on the ipad showing the full amount which could be in the thousands but their actual discounted charge for a pkg or special.
2 votes
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