7892 results found
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Remove failed refunds from reporting
If a refund did not go through, it should not be included in reporting. If it is, a current status could be helpful for determining if the funds were actually removed from the business account or not.
1 vote -
Offer different types of client notes
Each team (service providers, CX, billing, etc.) all make notes for clients. It would be great to be able to input different types of notes to keep everyone organized
13 votes -
1 vote
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Reference to CC on file, but guest maybe wants to pay a different way.
So for the guest who have a cc on file, it would be nice if a button popped up and said, "Do you want to charge the card on file?" Then we have to hit confirm or no. This is especially true for young adults that maybe have their parents cards on their file, but then the young adult actually wants to pay cash and not charge Mom's CC. It just automatically grabs the card on file with no chance to asking first.
1 vote -
Business Level Text Messages (vs Location Level)
for patient portal messages, it would be nice if the conversation crossed over from location to location if its under a specific patients name. Currently you can message from one portal, go to another location and pull up the clients name and there is no record of a conversation.
also, would be ice if the messages were logged with the users name along with the date and time stamp. That way its easier to follow which staff member is communicating with the patient.
4 votes -
inventory on hand category
Categorize inventory under: Clothing, Hair, Skin Care
1 vote -
Ability to upload a picture directly to an appointment.
This would be a game changer! We get lots of inspiration photos for services. Right now the front desk has to text the photos to the stylist and it is hard for them to keep track. Would be nice to be able to attach a photo to the clients appointment or even in their profile "notes". How cool would that be! We could have a log of all their photos in one place. I saw Boulevard added photos when completing forms and charts...but that's not where we want inspo photos for their service specifically.
2 votes -
new client booking windows
have an option where certain people accepting new clients on certain days only (won't allow current clients to book that day ex: Wednesday)
or certain stylists aren't accepting new clients so that others are more available to take them.
some of these 30min appointment slots interfere with booking larger appointments.5 votes -
Hide or deactivate tags without deleting them
It would be SO useful if we could hide or deactivate tags without completely deleting them. We have so many old tags on client profiles because there's a chance they might be useful later and so we don't want to completely delete them, but most of the time they are just cluttering profiles and appointments.
1 vote -
Expiration date for offers
Put an expiration on offers. We have monthly specials & weekly specials that I would like to apply it to
9 votes -
Set classic reports as default instead of beta
Ability to have classic as the default when clicking on the Reports tab.
5 votes -
Send emojis via Contact Center
It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!
29 votes -
8 votes
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Notify of low stock inventory
Notify of low stock items
70 votes -
Additional options for repeating appointments
Having more options for repeating appointments would make scheduling easier for some clients. An example would be:
- An appointment on the 2nd Wednesday of every month
Basically any option that Google calendar has would be useful.
3 votes -
Go back to the old way of checking out clients
The new way of checking out clients has too many unnecessary steps. The old way worked better and was more efficient for both the clients and the stylists. The tip should go back to being asked before the payment because everyone asks if they can tip and I have to explain every time that is if after you pay. Also we should only have one step that you have to "confirm" the payment. Right now they have to press continue and then later confirm . The continue steps is unessascary and just makes the check out process too long.
4 votes -
Required Finishing Service for Online Booking
I think it would be wonderful if there was a way to require a finishing service when booking online. So after the client books a Root Touch up, the next required action would be to choose a cut/style or blow dry/style.
This would be very helpful to minimize calling guests and rescheduling because the color service they are requesting doesn't allow time for finishing and therefore doesn't fit in the slot originally requested.If this is already available, my apologies. :)
11 votes -
Integrate with Tippy
Our salon is new to Boulevard and we use Tippy for our tipping system. We would love for Boulevard to consider integrating with Tippy.
37 votes -
Distribute / Apply Discount to Services in Bulk
we have special that we would like a flat amount take off (and spread equally through all the services that are part of these specials).
2 votes -
pause notifications based on appointment
If an appointment needs to be rescheduled due to a scheduling conflict, it would be nice to pause reminder texts/emails to the customer while still keeping it on the book so the front desk can reach out to customer
2 votes
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