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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7884 results found

  1. The business would like to be able to organize the view of the products within the dashboard how they would like. At this time they are automatically organized Alphabetically.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Letting the guest put who exactly the booking is for no matter the email address. We have moms booking for their kids all the time and its always under moms name. It would be super helpful if they could put who the booking is for.

    5 votes

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  3. Within the checking out of the client they get all the way through and then we have to ask, would you like a copy of your receipt through email. A customer suggested they be able to say yes or no to this on the ipads

    8 votes

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  4. 149 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  5. Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  6. We would love the option to add the client's phone number to the calendar view OR the ability to add to the Staff Schedule report. We print either the calendar view or the Staff Schedule to give to the providers. We use this to issue points and the front desk has to look everyone up to get their phone number, which is pain point for us.

    1 vote

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  7. We have multiple employees who can review and sign forms. We need a way to assign forms for employees to review and sign.

    4 votes

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  8. 3 votes

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  9. When I export the Product Commission Report (by pdf, .csv, or .xls) it puts every stylists on their own separate page or tab! Maybe some people like it that way, but I don't. Please add a report option to either run it by page, or run it continuous. As it is now, I have to manually highlight the info on my screen and then re-size my window and then right-click to print! Annoying.

    1 vote

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  10. When we add products to a client ticket we cannot see the full name. And when we add product it moves to the top and we get lost. The entire product system is very confusing and overwhelming. As I am sitting in a staff meeting we are realizing we are all frustrated by this. Can we make this a more visible and smoother transaction.

    3 votes

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  11. 1 vote

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  12. I love the cancellation page. At current to my knowledge there is no way to easily answer the question “who was scheduled at 3pm and then rescheduled?” A searchable method to find clients who moved based on original appointment date, service provider would allow better managing and analysis of movements and whether any actions are needed.

    5 votes

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  13. Option to send same day reminders only to unconfirmed clients.

    6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. When a co-worker refers their existing client to a fellow co-worker there should be a way to record it in the system so we can run reports reflecting these new client referrals. Otherwise, staff can claim they never get referrals, when they actually do, but there is not a report to run & show it.

    2 votes

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  15. If creating an email with anything other than white background, a white bar will be included at the top of the email. This happens even with the included templates. Why?

    2 votes

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  16. I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.

    At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.

    I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…

    5 votes

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  17. The business wants to be able to see the average score for staff in reference to ratings.

    3 votes

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  18. The. business would like to the ability to "Select All" and close out all of the open messages rather then having to open each message and close out.

    25 votes

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  19. Can we have the calendar show how many weeks in the past a certain date is(-1w, -2w, etc)? I frequently have to count backwards on the calendar and that would help.

    13 votes

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  20. When staff requests off in advance we put them as unavailable several months before we schedule. Once we update the schedule it overrides those unavailable placements we already put in place, and then they get scheduled during those times.

    1 vote

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