382 results found
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Designate appointment start time for each service in its settings.
Being able to designate the start time options for an appointment in it's description would help manage calendars. Espeically helpful for providers whose appointments are large blocks--for example, i take 2 new clinets and 2 touchup daily. The new client blocks are 3 hrs. the touchups are 30 minutes. There is no efficient way for me to ensure new clients can only book at 9 & 12 and touchups can book 3 and 3:30. I am having to do parlour tricks in the calendar to allow clients to self book and I am having to manage all my touchups directly.
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1 vote -
Multiple Locations - Control Which Clients Can Book Online at Which Location
We have one instance of Boulevard with two locations. One location is open for the general public and the second location is a fully different brand that is members-only. When we allow online booking for the second location, any current or prospective clients can select and book at the members-only location.
Ideally, Boulevard would have the option to create a new site/URL for each separate location so that the members-only salon is a separate URL that we can share with members.
Another feature that would be helpful for this use case is if the online booking had an option to…
1 vote -
Custom Cancellation Location, Provider, and Operating Hours
Cancellation should be able to be automated to be set by:
- Operating hours: closed during weekend, so window should be extended to 72 hours instead of the regular 24
- Location: Some regions have much busier clinics and should have a different window
- Provider: Similar to location level, some individual providers are highly productive and booked several weeks out, so the policy for them should be different if needed.4 votes -
No Show appointments remain on calendar
No Show appointments remain on calendar just maybe turned red? This way it doesnt look like a provider had no one booked. Right now it just is taken off the calendar and negatively effects utilization of schedule .
2 votes -
Block resources from being booked if they are full
It shouldn't be possible to book services (online or over phone) that require a resource if they are already full for that time.
5 votes -
calendar view
Please provide option to view calendar in a week form and month form for easier scheduling.
7 votes -
Option to turn off client cancelations.
Please provide an option to completely disable the ability for clients to cancel their own appointments online, even if they are trying to do so outside of the late-cancellation window.
Giving businesses the ability to turn off client-side cancellations entirely forces all clients to call or text the business directly to make changes. This keeps our front desk in complete control of the schedule, improves client retention through live rescheduling conversations, and prevents unexplained gaps on our calendar.
1 vote -
72 hour confirmation text that has to be confirmed or the appointment is canceled
A confirmation text is sent to the client 72 hours before their appointment. They have 24 hours within receiving the confirmation text to confirm their appointment or the appointment is canceled. This takes the guess work out of whether or not the client will show up and the stylist will be able to then have a bigger window to fill the appointment slot.
1 vote -
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
Provide an option when creating a time block to utilize start time and end time, in addition to, or instead of, the duration of the block.
2 votes -
Appointment type limits
We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously
2 votes -
Have a month view on the calendar. It's super helpful.
Calendar month view.
7 votes -
flag new clients that don't book online as new
all new clients for hair that don't book online correctly go into a pending situation awaiting pictures or a consult
1 vote -
Appointment color issue
On the desktop version the whited out areas are providers non-working hours, on the app the providers working hours are white. It's a complete opposite from one to the other and makes it unnecessarily confusing to not use the same color theme across both the app and desktop.
1 vote -
Make internal appointment notes viewable when hovering over the appointment on the schedule :)
Viewable appointment notes
3 votes -
Show blocked time (i.e. personal or business) on mobile app
Show blocked time (i.e. personal or business) on mobile app on personal schedules
2 votes -
The ability to give a FULL price quote BEFORE the appt is booked.
I NEED TO GIVE A PRICE QUOTE BEFORE THE APPT IS BOOKED. I think it's crazy that I have to manually add all the services to give a client a quote during a consult. I book multiple services and treatments at once and my clients want to know the total before booking. The fact that I have to manually add them is crazy to me. PLEASE HELP!
4 votes -
Conflict alerts with standing appointments.
When scheduling a standing appointment for the year, we NEED to be able to preview the dates that are being booked. At the very least, there should be an alert for a conflict on any given day. Right now any standign appointment made will book on a holiday/day the business is closed/stylist isnt working or it will just book at the same time as an existing appointment.
4 votes -
Say what service is being booked when a push/text notification is sent out that a client has been booked, whether it be online or in house.
One of my favorite Blvd features is getting a notification when a client books. However, I perform many different services so it would be great if I didn't have to stop what I am doing, open the app, go to that date and then see what they booked. If I was just notified so and so booked a whatever on this date that would be great, Right now all I get is so and so booked an appointment on this day in the future.
1 vote -
Please send me a notification every time a service providers schedule is blocked.
My service providers have the ability to block themselves in case of emergencies or things that come up. It would be ideal to be able to monitor how often this is occurring to keep track of this.
3 votes -
Give ability to see waitlist entries for one client across location
If a client is looking for an appt at one location that is fully booked, we should be able to suggest another location that they're on the waitlist for
1 vote
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