259 results found
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Larger view of photos of gallery
This would be to show patients during appointments not before/after, but take a picture and use it to talk treatment options.
2 votes -
Allow only certain clients to book online for specific services
Within the client profile, there should be a setting that allows you to turn on or off online booking for select services. For example, only allowing return clients to be able to book for services meant only for existing clients.
2 votes -
Consent when purchasing a gift card
When a client is purchasing a giftcard, it automatically saves the card on file, Id like for it to be a check box that they understand this , and maybe a link to the policies (cancellation / no show etc) , instead of having to click the privacy policy. This will avoid head aches of clients saying they didn't consent because it was a gift card purchase
2 votes -
New Client Post-Appointment Thank You Email
An email that gets sent to new clients after their first visit.
This email would thank them for choosing our salon with CTA to review and book their next appointment (if not already done). This email should also include their personalized referral link. This email should also include cross-promotions that are offered within the other departments in the salon. (e.g after a color appointment, skin or head spa services)
7 votes -
Client Reschedule Open Across Providers
Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.
7 votes -
when linking a specific membership, package, or product drectly from website, once overlay opens, you cannot navigate back to categories.
From my website, providing a link directly to a membership, package, or product will open the overlay in that section but you then cannot navigate backwards from that section to categories or the main menu. Then if you close the overlay and try to open the main menu from a standard book now button, it only opens to the direct link section you were in before. It would be very helpful if direct links opened to a specific section of the overlay with the possible function of navigating backwards towards the main menu. Also if you click a link to…
1 vote -
Indicator when Beau/AI Receptionist is done talking
I think it would be helpful to have an indication of when Beau is done talking to a client during a transfer. There is an awkward pause of the salon not knowing when the client is on the other end of the phone or if their still hearing Beau or the phone ringing on their end
1 vote -
ByPassing booking/deposits for clients who have vouchers/packages
For current clients who currently have vouchers and packages, they should be able to bypass the booking fee online for their treatment rather than being charged for the deposit, as they already have the voucher to use.
6 votes -
modifier prices
When a client schedules an appointment online for a $100 service, with an "Add-On" online they see the items listed:
Add on $20
Service $100
No total is providedWhen a client books a modifier online, they see the items listed:
Service $120
Modifier $20
No total is providedBoth services cost $100, both the modifier and the add on cost $20 but they are shown in two different ways. This is unclear to the client because it is inconsistent to include the up-charge in one situation and not the other yet display the same way.
Please change this to…
1 vote -
tip prompt when checking out a membership
currently when checking out a client with a membership/credits...it does not prompt the client to tip, rather just closes the ticket. Yes you can pre add the tip ONLY if asked by the checkout if they would like to tip, which in our facility is often the provider and they do not want to ask their client for a tip. Adding the prompt would remind the clients instead of asking and manually entering gratuity prior to their checkout.
1 vote -
Select Two Stylists at a Time For Certain Services
We provide Head Spa services and use the Resources as head spa stations available. We offer double head spas where two people can be in the same room at the same time. We run into clients booking double head spas with one stylist, but we have to manually go through and make sure another stylist is available. It would be nice if they could select the service and then BLVD selects 2 stylists or makes sure 2 stylists are available.
Also, clients still cannot book appointments from the portal. I feel like this is important.
1 vote -
Notify clients of affirm and afterpay options when they book an appointment so they can consider spend prior to appointment.
Many patients would like to know of these new payment options so they are able to budget for their treatments. It is a very popular way of paying and I think these new options should be made clearer to them.
1 vote -
shopping cart
Simplicity is key when dealing with the absence of the shopping cart icon. There must be an easier way for customers to access their cart whether logged in or not. a simple cart icon which would open the cart page, like most other sites, is detrimental. If this exists here, I cannot find it. This needs to happen, and soon.
1 vote -
intake forms
Force clients to fill out their intake form(s) as part of the appointment process.
In Vagaro, if a client doesn't have an intake form in the system the are forced to fill one out before they can complete the booking process.
I have a line in every message about filling out the intake form with a link, but we still have people who don't fill them out prior to their appointment
1 vote -
logo
The ability to remove the gray scale over the banner image on online booking.
1 vote -
unconfirmed appointments until an intake form is submitted
As a private studio owner with a strict vetting and intake process, I need the ability to keep new client appointments in an unconfirmed/pending status until a required intake form has been submitted.
Currently, clients receive a confirmed booking notification immediately upon scheduling, which removes any urgency to complete required intake forms. This creates significant operational issues including last minute cancellations, wasted appointment slots, and policy violations.
What I am requesting:
-New client appointments remain in a pending status until intake form is completed
-Client receives a pending notification stating their appointment is not confirmed until the form is submitted…3 votes -
Automatic Price Total Calculation - For Front Desk and Booking
We would like if during the creation of a new appointment the prices and totals would be auto calculated for us to see the totals of appointments. We would also like this at online checkout.
1 vote -
Cancellation fees
Be able to individually adjust different cancellation fees based off of service. Not a set $ amount or % because each service/ pricing of service varies
5 votes -
My clients are already asking if they can download the boulevard app and book their appointments in the app. A client app would be awesome!
I told my clients that boulevard does not have an app for clients to book appointments yet but that would be so much easier if there was an app for them!
1 vote -
Profile Photo for Providers with Online Booking
We would love to have a profile picture with the providers in online booking-- we have two providers with the same first name, and patients get confused with who to book with, so would be great to see a picture of the provider they are booking with.
1 vote
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