There should be an easy way to track the historical redemption of a client's PPU without needing to pull a report - such as from the wallet tab of the client profile.

Please allow services and add-ons to have multiple product usage options, and allow add-ons to also have add-ons or selectable product options. Currently, we must create multiple duplicate add-ons (e.g., VI Peels, Tox Boosters) just to track inventory correctly. This is inefficient and increases inventory errors. Being able to select which product is used at checkout would greatly improve workflow and accuracy.

This is a complete miss on the part of Boulevard. It has created so much unnecessary manual work and opportunities for errors. We are considering changing our system simply because of this shortcoming.

Be able to utilize voucher for products tied to services. We have our neurotoxin appointment that has 3 options for add ons with the product of "botox" "dysport" or "xeomin" tied to each add on service. We would love to be able to have clients bank units on their account, but currently are unable as the voucher is only good for the whole appointment and not for the individual product (ex: 42u botox)

I hope this is available soon! we just switched to boulevard from another EMR. We charge 'Filler' as a general service, and then select/deduct/attach the product internally. this allows the patients bill to remain generalized, and for us to not have 10+ different Filler services to cover all the different kinds and products. Please update this thread soon!

Enable business usage as a payment type so that we can 1) pull product from inventory, and 2) calculate sales tax owed on products used. This would be applicable for supplements, back bar skincare items, etc. so that use tax can be calculated automatically without inflating sales numbers.

When toxin units are purchased in advance, vouchers should be automatically banked in the client’s account and available at checkout for easy use and accurate tracking of remaining units.

Adding another comment in hopes this will be addressed soon. Inventory management is a nightmare. Massive waste of time having staff recount and update products that can't be attached every single week.

Need to have the option for the Business Service Charge to calculate based on Product Usage Cost. We want to see the cost of the product deduct from the service price and have commission calculate off of that sub-total.

Example- Botox is $15/unit and want $6.32/unit to be removed and have commission calculate off of that subtotal.

10 units at $15 = $150.00 minus 10 units at $6.32 = $86.80 (the service subtotal that commission will calculate off of)

I would like to be able to edit product usage on the app at any time, not just at checkout.

Please add a botox bank function... i.e. we have a 100u, 150u or 200u bank so we need a better way to keep track of this in Blvd system instead of free texting notes on their profile.

Please add a product inventory & traceability application, i.e. neurotoxin units

Please do this! It really is a huge pain point for our practice.

We would love to have the ability in the checkout screen to add quantities to services. I.e. ( Extra Product charges are $XX per ounce used. If we used 3 additional ounces, that would be 3 extra product charges.). Currently we can't do that in the checkout screen. We have leave checkout, edit the appointment, and add it to the appointment, or we have to change the price however in our service report of services sold in a day, having thats numbers would help with product usage etc

EXACTLY!! Not having this option is causing a huge mess with our inventory!!!!! BOULEVARD PLEASEEEEEE FIX THIS!!!!!!!!!!!!!!!!!!!! <3

I love boulevard so far, but this was almost a deal breaker when I was looking for a management platform. We do IV infusions, injections, etc. As of now, staff will have to manually input every item we use for each service because of the limitation to one product per service. For example, one of our IV infusions contains Vitamin C, Magnesium, Calcium, Trace Minerals, B6, B12, B-Complex, Glutathione, and Taurine. Let's add in the IV fluids bag, the IV catheter, the tubing, the syringes and needles used to make the mix. This becomes very time-consuming to have to enter each as an added service or product and adjust amounts used. Also, those items show on the receipt, which is not necessarily something we want every client to see. I decided to give boulevard a shot anyway, but this may not work out for us long-term.

Not having this feature has prevented us from using BLVD for inventory tracking entirely when it comes to dermal fillers. The current workarounds still display the specific product used on patient-facing receipts, which creates issues in practices like ours where providers charge differently based on product.
To work around this, we would have to manually adjust every service across four neurotoxins and more than 25 fillers—customizing by business and location, configuring each add-on, updating pricing, managing deposit settings (which are based on percentages but default to $0 when added this way), and ensuring product accuracy throughout. This is a significant and error-prone lift for any team to manage.
Allowing multiple products per service—and giving businesses the option to hide those individual product names from patient receipts—would drastically improve both inventory accuracy and operational efficiency for practices like ours.

A full facial balancing appointment could use multiple types of services. Make it so that you can add multiple products to a service without it having to be a "service add-on"

As a platform that is marketed to Medical Spas, it is extremely frustrating to have several features of our medical services not accurately reflected. Making our job harder as things are multistep instead of streamlined. The fact that not only do we have to chart, but then also edit our invoices prior to the client check out reflect the proper "units" or "syringes" as add-ons manually slows down our flow. It would be extremely helpful if there were a way for our documenting to automatically populate in the invoice for the front desk staff.

As a Med Spa we have services that can use more than one product and it would be extremely helpful to be able to add multiple products under Product Usage and adjust the price based on the service.

Currently we are utilizing Add ons but this is not the best workflow as we have to create multiple services and are unable to adjust the price based on service.

It is causing confusion for patients when booking online as they see the base price but not the additional cost for the units/product.

Please make is possible to add more than one product to the Product Usage.