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  1. Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.

    1 vote

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  2. When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.

    This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.

    1 vote

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  3. Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).

    1 vote

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  4. 1 vote

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  5. Glosslab would like to have customer's NPS score available within the client profile and at checkout.

    1 vote

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  6. Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?

    1 vote

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  7. We can see transactions on the payments processing page, but it doesn't show when payments were returned/not processed which resulted in a large lump deposit and there was no record in the dashboard

    1 vote

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  8. I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"

    1 vote

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  9. Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.

    1 vote

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  10. Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens

    1 vote

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  11. Capability to report on inventory transferred between stores

    1 vote

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  12. for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.

    1 vote

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  13. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

    1 vote

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  14. We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"

    i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address

    1 vote

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  15. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

    1 vote

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  16. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  17. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

    1 vote

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  18. This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.

    1 vote

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  19. Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name

    1 vote

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  20. A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.

    1 vote

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