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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7698 results found

  1. Tableau Data Management platform that helps manage the data within your analytics environment

    1 vote

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  2. Be able to copy paste one column, without copying the whole report

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  3. The UX is confusing in terms of including a Cancel button when a membership is in a paused state. Cancellation button should be removed or additional pop-up to specify term end should be included.

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  4. We need to have the options for specific stylists that use their own color (no back bar color charge)

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  5. Sometimes it's incredibly hard to get in contact with other locations due to clients checking in / checking out and the phones ringing. This would provide easy communication to the teams.

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  6. 1 vote

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  7. 1 vote

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  8. Would appreciate a feature for when clients add gratuity online, to tip the assistant as well. My assistant misses out all the time because of it. Even if it said "Tip assistant" and they checked a box and then I can adjust the name of the assistant who assisted that client or if it said please note if you would like to add gratuity for the assistant and then I can ask them when they leave.

    1 vote

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  9. Would like to report on total clients affiliated with each membership purchase within beta reports

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  10. There's no way to promote the gratuity at booking option. Trying to keep checkout as touchless as possible it would be great to have a way to highlight that feature. Maybe ask clients to confirm before they book that they don't want to tip ahead of time to limit their time in the salon.

    1 vote

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  11. 1 vote

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  12. 1 vote

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  13. often i find we are forgetting to send out the account setup email invitation. If sending was default upon account creation, one less thing to do for management

    1 vote

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  14. During COVID we are not accepting any cash tips for the health and safety of guests, reception, and specialists. Please remove the "cash tip" option from guest facing online booking.

    1 vote

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  15. We need to have a privilege setting in place to limit beta reports data to individual locations, particularly for franchise-structured customers.

    1 vote

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  16. In the Group Appointment workflow, the button to "Add More" is not as intuitive as an indicator such as "Add Guest." Ideally, a differentiator such as "Add an Additional Service" or "Add Guest" would be more clear.

    1 vote

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  17. Feedback to remove the online product purchases (packages and memberships) from the Group Appointment workflow in the online booking section.

    1 vote

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  18. Client is asking for the ability to add Business Charges from the manage business tab as opposed to having it in the manage location tab.

    1 vote

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  19. When messaging a client directly about her upcoming appointment it showed up in the message center under her kid's name instead of hers. Created confusion as his profile didn't have an upcoming appointment

    1 vote

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  20. This would be useful when we're trying to prebook as clicking View Times opens times for the day of. To View Times weeks out you need to scroll through each day

    1 vote

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