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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7165 results found

  1. When the purchase order is complete, create a column of all products ordered and another column indicating received/not received.

    1 vote

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  2. client would like to see the busniess charge taken out prior if a renter has a merchant account

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  3. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

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  4. Right now the business management tab only shows one location's pay rates for a staff that has them set at more than one location and it will only show whichever location you have toggled on in the top right hand corner which shouldn't be the case since business management is making changes at a brand level. It should show the all of the location's pay rates for that staff if they have them created at more than one location.

    1 vote

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  5. When a subscription is due for renewal, it will be in a past due state from midnight through the time of automated renewal at 5am. It would be helpful if the membership remained active until a billing failure prompts a Past Due state.

    This is particularly causing issues with accurately tracking subscriptions reporting data since data is distributed at 2am PST.

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  6. Ability to have preset appointment locations saved to track where a given appointment is set to be performed (e.g. hotels, banquet halls, other places frequently booked for service locations).

    1 vote

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  7. 1 vote

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  8. Glosslab would like to have customer's NPS score available within the client profile and at checkout.

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  9. Now, clients have to dig through their email to see upcoming appointments or to cancel future appointments. It would be so much easier if this information was available to them on the website when they long it. They have to create an account anyways. Should this be available somewhere on the website?

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  10. We can see transactions on the payments processing page, but it doesn't show when payments were returned/not processed which resulted in a large lump deposit and there was no record in the dashboard

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  11. I find it hard to understand closing out. It should be once the register is closed out that is your bank deposit. Not close out the draw, and then do a payout for a deposit. Possibly a setting that says "on or off run with exsisting draw"

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  12. Because of how our services are set up, it considers our rooms (pod rooms) staff members. Because of this, when we go to view who checked out a customer, all we see is what room they were in. When we check people out we normally change the name at the top right of the checkout window, why isn't it showing that detail on the order details? Where does that information go? It lets us select our name for who is checking the person out, but it does not show that information anywhere on the order when looking back.

    1 vote

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  13. If I make a mistake checking someone out and I void the order the same day before closing our batch, shouldnt it reopen the order so that I can check it out properly???

    1 vote

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  14. Integration with sage Intacct for Accounting purposes-currently working out of zenoti and sage intacct in 2 diff screens

    1 vote

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  15. Capability to report on inventory transferred between stores

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  16. for example: if a client wants to add a custom cancellation window time from 24-to 48-hours for one service only, full brow, not all of them.

    1 vote

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  17. Include the order ID which the gift card was originally purchase in the Gift Card redemption report to help link back to the original sale amount

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  18. We be nice to gave a basic contact form as an option in the booking widget under "Gift Cards"

    i.e. Questions? Contact us or something like that under the gift cards. The form would include their basic info, any questions they have etc and it would populate and email to the supplied email address

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  19. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

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  20. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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