7237 results found
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Option to turn off and on the price in any form of text or email confirmation.
Option to turn off and on the price in any form of text or email confirmation. We sell things in singles and multiples and patients are getting confused if they typically purchase more than on on why the price is higher than the text said it is.
2 votes -
Permission: View staff's own appointment ratings only
Allow an option for providers to see their own ratings without having to give them permission to other admin privileges. Also allow providers to see their own so they can reply to them, without them seeing rating that aren't theirs. It would be nice if the specific provider could receive notifications when they got these reviews as well!
3 votes -
The Duo Blue Tooth credit card reader loses connection sometimes. Please support USB-C connect to iPad and DUO APP.
Support a device like this https://www.magtek.com/product/idynamo-5 USB-C credit card reader that works with the DUO App on an iPAD. We follow all of the best practices such as keeping the iPAD on all of the time, firmware updates to the DUO, and DUO app updates. We still have issues time to time with the BlueTooth card reader and creates a very bad customer check out experience. Thank you.
2 votes -
Add-On Service: Future Start Date
Ability to create an add-on service that is not bookable until a set future date. This will allow time to market to clients before it goes live, and allow them to "book in advance".
5 votes -
Renaming a treatment record chart
We use a treatment record with before and after photos at each appointment. It would be helpful to go in and rename the treatment record (ex: Filler and Skin Boosters, or Neurotoxin). When comparing photos in the gallery, I can only go by the date of service, not a description of the service a client received that date.
6 votes -
Blocks
As a front desk agent I should be able to create time blocks for my service providers. It shouldn’t be something special to just management. I need to be able to schedule their breaks and lunches. And also let my other front desk know not to touch an area!!
3 votes -
first time client welcome email
Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.
8 votes -
Create an option to still apply vouchers when canceling appointments for businesses who have cancellation policies
Create an option to still apply vouchers when canceling appointments for businesses who have cancellation policies
1 vote -
product commissions by staff
Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.
149 votes -
Rebooking Clients from their History
I've noticed when you try to rebook a client from their service history, their service provider (stylist/colorist) disappears from the calendar. It would make the most sense that the client's stylist/colorist's schedule would be the only one to appear or at the very least remain visible on the calendar. When this happens, I'm then having to manually pull the stylist name and schedule up in order to book the client.
2 votes -
Allow the ability to text photos via text vchat
Sometimes clients will text photos for us to share with our stylists/colorists but we are unable to then share these photos via outgoing texts. This seems like a simple fix that would benefit communication.
8 votes -
Duration massage
Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)
2 votes -
Add Client Email to Membership cancellation reports
We would like the Client Email Column to be available on Membership cancellation reporting. This would allow us to easily reference / communicate with past members.
1 vote -
Forms and Charts placeholders to display when printing
We would like forms and charts placeholder text input to still be present when the form or chart is printed.
1 vote -
Automate report delivery
We would like a way to have reports emailed / sent on a specific schedule.
3 votes -
Filter out appointments "completed" as a no-show
If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.
2 votes -
Search bar in messages tab
Be able to search through messages for a phone number or client to pull up text history easier
5 votes -
Presell Memberships
Ability to charge upfront for first month, but choose a future start on date for expiration purposes that aligns with new location opening, for example.
6 votes -
Add "payment method" column to Daily summary report
We would like the payment method column added to the daily summary report.
6 votes -
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…134 votes
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