7187 results found
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2 votes
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Option to download/email Beta Reports as PDF
When I send to my team a PDF is easier to print. We also don't use any programs with excel or csv capabilities.
12 votes -
Allow clients to pick time for each service in the appointment
For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.
2 votes -
Report showing return clients per stylist or Refine search filter
When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well
3 votes -
Disabling Finishing times and overriding staff customized finishing times
When finishing times are disabled from location it should remove any customized finishing times per staff.
2 votes -
Message Close button - Hold at top or move to bottom
We have to scroll all the way up the message, sometimes several months back to be able to close the message. The "tick" should stay on screen at all times or put it closer to the "Send" button. I understand though the risk of putting it there so maybe it's best to ensure that the Name, Number and Tick do not scroll out of site. Fix the CSS to hold it on the page.
4 votes -
edit intake forms & charts
would like to edit intake forms- med spa
23 votes -
When booking an appointment, temporarily place a "Currently Booking" hold
Until the other sessions for that time slot to avoid accidental concurrent booking for the same time slot.
In busy settings where there are multiple operators booking appointments, this would cut down on having to call clients and apologize that the appointment was unfortunately booked by another user despite 30 seconds ago letting them know the appointment was already made.
32 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
7 votes -
Open Search when rescheduling a ticket
Please provide a business level setting to require the reschedule button to bring up the appointment search. By using the calendar you are bypassing many of the safety features of Boulevard (resources, service limitations, etc...) it forces the front desk to know all of those limitations rather than having the software do it for them.
1 vote -
Discounted Gift Card Report
Includes:
- Discount Amount or Percentage
- Gift Card Purchase Amount
- Discount of the Gift Card Purchase
- Transaction made
For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.
9 votes -
Appointment Status Report with Client Names
Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name
3 votes -
A link to sell Products / Services not available publicly (online)
A service and/or product would have a "link to product/service" available for circulation to a client. It would particularly be helpful for anything that isn't offered publicly on our site or as a quicker way to get client to checkout for one item.
(Similar to a feature available in mindbody)
2 votes -
Offers - Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created
Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.
2 votes -
Add Discount or Offer Should be Available within Edit Appointment
Currently we can only add offers at checkout and during self-booking
11 votes -
Multi-location personal calendar sync
Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical
7 votes -
Ability to print client's gift card balance
Ability to print a client's remaining balance of their gift card to give to them upon checkout when redeeming a GC.
12 votes -
Filters for Calendar view such as "show new clients" "show unconfirmed appts" "show unrequested appts"...
..."show appointments booked more than [custom] hours ago" "show appts with no phone number" "show appts with no email" "show appts that have not prepaid" "show appts that have future booking" "show appts that were booked by [staff member]"
Super useful for managers to be aware of things and not manually sift through visual data.
More advanced filters that would require limited about of machine learning would be:
"show appts with no show likeliness w/ [reason]" [reason]:no showed before; usually confirms
"show appts that should be booked at a different time in order to optimize revenue generation w/ [reason]" [reason]:…8 votes -
Customize Service Provider Priority in Online Booking
"Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."
65 votes -
Record of ALL Appointments, kept, missed, &/or moved/rescheduled
It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.
43 votes
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