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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7193 results found

  1. Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.

    6 votes

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    1 comment  ·  Admin →
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  2. Instead of holding down the time and entering their info from there - making it easier for service providers to book faster."

    Per client: "Book Appointment" button to make booking faster instead of holding down the time and entering their info from there - making it easier for service providers to book faster.

    1 vote

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    0 comments  ·  Admin →
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  3. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    21 votes

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  4. "Client comes to the salon to get service done and the salon takes that portion off client's lawyer fees."

    1 vote

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  5. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  6. It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.

    4 votes

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  7. It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.

    I do not really need emergency contact information for guests, but I definitely for staff. Thank you.

    16 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. When product is returned it should be removed from client purchase history or at least indicated that the item was returned so staff doesn't promote a product that the client didn't like

    15 votes

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  9. On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  10. 3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. I think it would be nice if the arrival notification also included service details along with the name and time.

    6 votes

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  12. Would like to see new fields added to the reports. For evaluations we take into account % Retail, % of Color appointments, etc.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. It would be helpful to be able to have staff submit time off requests through the Boulevard dashboard.

    21 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  14. It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.

    14 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  15. For multi-location businesses required to enable staff member services across many locations, it would be helpful to have the view of the service list maintain on the user's view rather than scrolling to the top after each edit. When clicking to customize and make assignable from the staff member's profile, once applied, the view returns the user to the top of the menu.

    4 votes

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  16. Some services have deposits that are charged so it would be nice to have messaging that reminds the client of the deposit

    6 votes

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  17. Check-in to be on a much larger screen, which requires using android instead of apple.

    24 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. Would like an icon on appointment itself under Calendar page to reflect:

    Prebooked appointments

    Return Request - similar to the heart symbol, but for returning clients

    Alternate - Second choice (if first stylist isn't available)

    2 votes

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  19. It would be great to appointment types. New Non-Requests (NN), Repeat Requests (RR) and New Requests (NR). It helps greatly to know these stats for employee growth. What percent of their clients are repeat clients, what percent were their clients recommending them (NR) and how many were New Non Request, clients the salon gave to the stylist or colorist (NN). Way more important than Tags to us.

    13 votes

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  20. We have 30+ staff and a lot of resources. Instead of making the columns smaller and thus unreadable, would be better to have an option for a horizontal scroll

    3 votes

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