7209 results found
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4 votes
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Names of services for different locations having the same backend service name but having a custom client facing name
For instance Cut ($60+) at one location and Cut ($50+) still both being the same service for management purposes. Having this custom location level text for descriptions or names really would help in making businesses aligned on the database side while keeping transparent with clients. Right now we do ($60+) for all locations despite some locations starting at higher or lower amounts.
1 vote -
A type of block that doesn't effect booking ability
So that staff or management could essentially place notes on times to do a number of tasks such as analysis or dictate instructions to staff.
Examples:
Wanting to notate a region of time for analysis. To refer to things, we now are marking up schedule screenshots using outside editors, if they were native to Blvd then these notes would be cloud based and businesses would have the confidence they are synced across and we can always be looking at the same data and most up to date.
To markup regions to let staff know what the intent is. If an…
2 votes -
2 votes
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1 vote
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Create a pay for location
There should be a way for us to create a pay structure or several for each location. rather than having to input individually in each staff profile. Needs to be a structure for hourly and salaried team, and a combination of the pay structures.
2 votes -
Would like Order Number to show on Service Commission and Product Commission Reports
It would be helpful to see what order number each service commission and product commission item relates to in Blvd. I would like to see the order number included as a column in these reports.
3 votes -
Staff vacation/sick day report
There is no option to easily and quickly run a report and find employees sick days or days they were scheduled to work but did not. We don't have the time or resources to go through 12 months for each employee day by day or week by week.
10 votes -
1 vote
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1 vote
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2 votes
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33 votes
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1 vote
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Vaccination verification
It would be great if a client could upload an image of the vaccination card when booking. In NY our clients don't have to wear a mask if vaccinated but checking at the front desk can be tricky. If they can connect their Dept. of Health app or upload a photo when booking and then their appt can have an icon showing if they are vaccinated.
2 votes -
Automate the membership tag
The membership tag should automatically be attached to a client profile when they join any membership!
62 votes -
Stylist Editing Options
We would like remove the option for our stylists to edit their own appointments (cancel, reschedule, etc.) but allow them to still be able to edit client notes. Client notes are where our stylists input their formulas and any other important client info from their appointment. It would be helpful if there were more options of what could be turned on and off for each privilege group, rather than so many options grouped together!
1 vote -
Loyalty Points Used as Payment Instead of Discount
We reward our customers with Loyalty points to be used on future services. When a customer redeems the loyalty points on a service the Loyalty points are used as a discount instead of a payment type. This reduces or completely removes the commission that a service provider would have received. This also skews the discount report so it shows larger discounts given than what we have actually given. Loyalty points should be same as cash.
For example, when I personally go to another company to purchase things such as the coffee shop or restaurant they use my rewards points as…
17 votes -
Button to "adjust service end time" to match the appts' order completion time so that the time could be available for client self-booking
As is, the completed appt if not adjusted prior to checkout impedes bookability and is not editable unless voiding and redoing the order which is too difficult for staff or creates client side confusion.
Example, 4 hour service completes 2 hours in, staff does not remember to adjust the appt duration. Now 2 hours are not bookable by client self booking. Would like solution for this.2 votes -
1 vote
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Reports on Messages such as # sent/received day by day or date range and by operator
Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.
4 votes
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