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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7213 results found

  1. We have many clients trying to be more or less anonymous, but if we have 8 clients with the same name John S. then we are going to make mistakes.

    4 votes

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  2. We should be able to make some products tippable. We have a full service bar within our salon, and many clients want to add gratuity to the beverages. It's not fast to add it in individually, like it is for services

    5 votes

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    1 comment  ·  Admin →
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  3. For ease of checkout for the client experience and at the POS! Smooth and quick transaction time is EVERYTHING!

    5 votes

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  4. There should be an easier way to terminate an employee. There are currently too many steps to make this happen and future appointments get missed and then disappear. Then clients show up for appointments that don't exist on our end.

    7 votes

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  5. To give the staff a UI of visual waitlist appts that in turn would increase chances of fulfillment.

    I'm thinking it would be a visual showing of pending appts, where as a manager could lock the view ON or OFF so that no matter what staff are seeing it. Dragging those appts onto the schedule or rescheduling them to a service providers column would be the same as booking the appt and removing it from the waitlist. If someone said they want service 1 that takes 30 min and anytime after 12pm, then dragging that 8hr pending appt and dropping…

    5 votes

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  6. It should only show provider potential availability for times that are already scheduled booked for a staff member.

    88 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. 1 vote

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  8. 1 vote

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  9. 4 votes

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  10. 3 votes

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  11. 4 votes

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    1 comment  ·  Admin →
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  12. Right now once you get to 25 notifications, that is all you see. I would love the option to see more than 25 notifications in the alert area.

    1 vote

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    0 comments  ·  Admin →
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  13. 1 vote

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  14. 1 vote

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    0 comments  ·  Admin →
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  15. 3 votes

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  16. When you are editing resource/room assignments, it would be great to just drag and drop without a confirmation message request to client. I understand the need to send edit on STAFF, but not on room assignment.

    7 votes

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    1 comment  ·  Admin →
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  17. Confirmation emails to include the service provider's name. This will help us prevent last-minute confusion or cancellations for clients who intended to book with another provider, or a provider of a certain gender.

    1 vote

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  18. I am trying to run a promo for our new employees and I think it would be helpful to an option to have an offer code for specific employees.

    21 votes

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  19. It would be very helpful if order notes could be added during checkout instead of after. It would help speed up checkout time.

    9 votes

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  20. We have some offers for customers, friends and family, and employees. We have some offer codes set to auto apply. When our front desk checks out an employee for example the system allows offers to be stacked. There should be an option under each offer to allow or not allow offers to be stackable.

    13 votes

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