7265 results found
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3 votes
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1 vote
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1 vote
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View all mode on calendar (including appts of deactivated staff, cancelled appts, perhaps rescheduled appointments, blocks, deleted blocks)
This is CRUCIAL to retroactive analyses. If I was to ask of myself and staff to forecast scheduling needs based on our own data, it would be impossible at the moment without quite a lot of workaround. Example question; "How busy were we leading up to X holiday in 2020, 2019, 2018". At present, we can only see the schedule of service providers that are still active. Workaround would be to reactivate all staff if one remembered who worked when, then deativate them... this would cause vulnerability for seconds to minutes as reactivating could open staff for booking, send backlogged…
10 votes -
Marketing - Visibility into Client List Where Retargeting Emails are Being Sent
I want to export the client list of who is receiving our marketing emails. I also would like to better understand how / if the email outreach logic takes into account clients who may have received the same email just days prior and if we can customize how often one client gets the same retargeting email in a month. Otherwise I think we need to turn them off.
2 votes -
2 votes
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1 vote
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1 vote
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1 vote
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1 vote
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69 votes
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When client arrives, the appointment moves to the exact time of arrival.
When client arrives, the appointment moves to the exact time of arrival. For example: Tim is scheduled at 4:30, but arrives at 4:42. The appointment on the calendar would be moved down to 4:42.
6 votes -
Duo email receipt option and email collection
Then collect their email address on Duo app and add to database.
6 votes -
When booking repeating appointments, it asks, "how many repetitions" and currently books for a total of that amount versus that many repeats
Numbering is wrong and could lead to errors
2 votes -
Split screens or message pop-outs
Would be really convenient to be able to see the calendar view while messaging a client with an existing conversation, as it seems the pop up/minimize feature is so far for new messages only. Either that, or being able to split the screen or create some kind of tab option.
13 votes -
Better Texting Options
Please allow us to:
- Brand the look of our text box with custom colors
- Allow us to set a message of active text hours so that clients don't think we are active 24hr a day
19 votes -
3 votes
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1 vote
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1 vote
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1 vote
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