7853 results found
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Offer code applied online should be visible in the dashboard
It's really difficult to understand how well any given offer code is performing (especially if it's a limited time offer) when you can't see if patients applied the code when online booking. The only way it comes up is when you go to check the appointment out. It makes our business look disorganized when the front desk and providers don't have that visibility. Our providers will pitch something to the patient not knowing they already "signed up" for another offer. How can we motivate our staff to use promo/offer codes on social media when they can't see the results in…
24 votes -
1 vote
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2 votes
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Customize Client Instructions for Confirmation & Reminder
would like to be able to customize the client instructions separately for the booking and reminder emails so that they get two sets of instructions.
16 votes -
When using a sale to transfer account credit between two clients, it results in an erroneous reporting
Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.
2 votes -
Multiple staff with same firstname then same last initial causes a lot of confusion
At times on Blvd due to either just first name showing or initials. Would be greatly appreciated if there would be some heuristic approach to solve this when applicable.
When showing first name of a staff member when (with fuzzy matching) are more than 1 of that first name in a staff directory, show full name in that instance; if last name matches then denote that there are more than one of that same staff name with a highlight and hover over description stating multiple staff.
When showing initials of any staff that is a match to another staff members,…
4 votes -
1 vote
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1 vote
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2 votes
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One Receipt Option
Need an option to only print one receipt, we almost never need 2, and if we do we just print 2, but the extra paper is getting printed on for no reason.
8 votes -
Call List Print Off
A specific call list we can print and call to confirm appointments. We usually do 2 days before to remind those that have booked in advance but haven't confirmed yet.
3 votes -
3 votes
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36 votes
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2 votes
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Website linked to logo in confirmation/reminder emails
The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.
2 votes -
More robust Medical Records/History organization
More robust ability to upload and keep organized a client's historical documents like immunizations, lab results, and previous doctors' records
10 votes -
closing multiple text conversations at a time
being able to chose more than one and delete at a time ALSO, it would be helpful if they were color coded somehow...For a large salon that gets 50-100 texts a day this would be helpful so texts dont get lost in the mix
3 votes -
Easier correction of errors when typing credit card numbers
If you make a mistake when typing a credit card number into a client profile (to store it as a payment method), the backspace key does not take you out of the current group of 4 digits. So if I type "6012" instead of "6011" and need to correct the last digit to 1, I have to take my hands off the keyboard, click beside the 2, then backspace, then type the correct number.
It would be appreciated if the backspace key worked as usual since it is annoying to customers when I have to stop them from reading their…
4 votes -
We would REALLY love the tabs to change shade when we check them in. Thanks!
It would be easier to differentiate in a glance between those here and not here yet.
9 votes -
Add fuzzy search when adding services
The search for client names is great. I can type pa smi and get Paul Smith. (along with Patty Smith)
Please bring this same search when looking for services to add to an appointment. We have multiple services with the same beginning and it would be so nice to be able to search using other words in the name, or even to work through typos.
4 votes
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