7155 results found
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More clarity and control over a location's time zone
A dashboard page defaults to Blvd's own time zone (PT) before the location's address is entered, but we should either 1) be able to change the time zone on our own and/or 2) there should be some sort of prompt to confirm the time zone before appts are made
1 vote -
Reorganize online services
The ability to reorganize the online service menu
4 votes -
Report that shows Hours scheduled/Available
In our old system, we were able to run a report that showed us our productivity in hrs sold vs. hrs available to sell. We plan according to hours needing to sell for so much to be profitable and it helps to forcast the potential business based on hours booked and hrs still available to schedule. We are Strategies coaching clients and we need this data for our reports with them as well.
7 votes -
Custom Time-Block Repetition
change frequency to set days of the week and times instead of setting time blocks up for every single day repeating weekly
20 votes -
New appointment reports
ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well
1 vote -
Remove case sensitivity from email addresses
Emails are not case-sensitive in any other platform that we are aware of. This, combined with allowing more than one profile to use the same email address, amounts to an enormous amount of duplicate profiles in our system.
11 votes -
Smiley faces are confusing on how theyre laid out in the email when clients submit feedback
the smiley faces are confusing on how theyre laid out in the email. Clients have mentioned this to us
5 votes -
Reporting: Clients without future appts
Clients that have been in to the business, but don't have future appts booked
5 votes -
Remaining vouchers or product units in new appointment window
It would be beneficial to be able to see how many vouchers or product units a client has available to be redeemed when making a new appointment instead of having to fully open their profile to view.
3 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
34 votes -
It would be great if in the staff performance report there were phone numbers attached to each client
It would be great if in the staff performance report there were phone numbers attached to each client
2 votes -
Need The Ability to Refund a Service Paid With a Voucher
There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.
60 votes -
Ratings
It is so important for SEO to have lots of online reviews, especially on Google. If someone leaves a positive rating, they should be taken to Google, Yelp, or Facebook to finalize their review for being published online. If they leave a negative review, they should be given a screen that says something like, "We are sorry you had a less than positive experience. We will do what we can to make this right." Then, we should be notified if there is a negative review. This way, we can remedy negative outcomes without them being published online, and the positive…
359 votes -
13 votes
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make it to be able to copy and paste an appointment for easy rescheduling
make it to be able to copy and paste an appointment for easy rescheduling
9 votes -
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
Including time stamps on invoices/receipts would be helpful when staff needs to confirm information for clients.
4 votes -
Late cancel/no show email
When a client is marked as late cancel or no show (specifically no show) the email they receive should read something along the lines of “we missed you today!” Etc versus the standard “your appointment has been cancelled.” The email should also include something about “fees will apply due to the last minute cancel/no show… see cancellation policy here” etc
764 votes -
Undo button on email marketing
There should be an undo button when creating email content since error clicks happen
2 votes -
Batch Delete
Option to delete multiple text messages at one time instead of individiually.
7 votes -
12 votes
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