7155 results found
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Product edit available to front desk staff
allow front desk staff to deactivate a product with out having access to business gear icon
1 vote -
5 votes
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Include "Book Now" Option via Duo App to Open Booking Widget for Self Checkin
The ability for clients who walk-in to have the option to book their next appointment via the Booking Widget in the Duo App on iPad.
Context: Client walks into business, there is no availability and the client cannot wait for a walk-in appointment. The client would like to book for a future date so instead of "Check-In" or "Walk-In", there is a third option to "Book Appointment" which opens the business's Booking Widget.
This would be great for all businesses, especially those with deskless models, for a complete client experience engaged in the Duo App.
This would also be a…
6 votes -
Sync Online Profile to Dashboard Without Requiring Online Cart Completion
Clients can create an online profile but if their online cart is not completed, it does not sync the online profile to the dashboard. It would be beneficial to sync this info so the business can market to clients who have interest but have not yet booked an appointment.
4 votes -
Include photos of products that are sold on website
Ability to include photos of products that are sold online through their booking widget.
3 votes -
Remove CC option in check out.
Would like the option to customize the payment types in the check out the window. they are wanting to use cash or another pos system and don't want to use the CC button.
1 vote -
tags for clients with disabilities
it would be nice to add tags for clients with disabilities like "hearing impaired", "nonverbal", and sensory issues so that staff members are able to be prepared and accomadate better.
1 vote -
Automated cancellation of past due memberships
It would be great if we could have an option to say "Memberships automatically cancel after being unpaid for X days or months" We would definitely want this to be a customizable setting, perhaps even on the location level, but it would help has from ending up with 100s of past due memberships on our books
8 votes -
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
Automatically syncing photos/videos sent via SMS to client profile for stylist accessibility.
11 votes -
canceling at confirmation
We do not want guests to be able to cancel their appointment via the confirmation email. If clients wish to cancel, they will need to call. This allows us the chance to get them rescheduled rather than just canceling their appointment. We won't be able to use the email feature at all until this is resolved or it's going to impact us in a very negative way. I saw at least 5 other posts for the same idea so I think if you merge them all you will see there is quite a need for this. This seems like a…
13 votes -
Allow clients to select time before professional in Online Booking
I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.
121 votes -
Shopify Integration Improvements
A user more user friendly way to check on the configuration of Shopify Integration. I want to see which location I have mapped. Today there is no way to even know this is possible. You have to hit Configure >> Setup and there is nothing here that says "Current Configuration".
3 votes -
Need to see offer codes on appointments before checkout
Right now we can only see data on offer codes once the appointments have been completed, so we have almost no visibility into promo performance until the appointments are complete.
8 votes -
Deduplication on Import of Contact Lists
As a part of onboarding, it was difficult for me to clean my data with multiple locations and exports of lists of contacts. It would be great for the program to recognize same contact information and result in error of import or exclude or override existing contact in the CRM.
Also the ability to delete contact in error.
3 votes -
Ability to block off multiple days at once
Ability to place time blocks on multiple days at the same time.
23 votes -
Post appointment product recs
I would love to have a template made to send out the products we used and recommend to our clients after their appointment, I received this after a facial the other day and found it extremely helpful.
5 votes -
Staff Schedule beta report
Staff Schedule report but in beta so that it is customizable
8 votes -
make new clients/new appointments a preference for stylist
- turn on/off feature for stylists not taking clients
6 votes -
Allow monthly memberships to have automatic % service deduction for services .
We have 3 tiers of memberships. Each tier has different % off. some memberships have two % off for example 20% on facial , 30% body sculpting. these discounts should be auto-applied to members at checkout and when booking.
1 vote -
Please allow services to be sold as package/vouchers with more than 1 session. Not every package requires more than 1 visit, and vice versa.
There should be an option to let any service be sold as a package > 1-10 sessions. Note very package we have requires more than 1 session, and some packages require more than 1 session. Adding this option to the service menu - instead of products only - would fix this problem.
5 votes
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