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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7537 results found

  1. Booked appointment report data for One Time Blasts

    4 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. If we have a cancellation day of or day before and have a huge gap, it would be awesome to have a text go out to the later appointments offering earlier times. They can opt in and move up or indicate they need the original time.

    Ex. Hi Client, an earlier time is now available with your stylist today. If you would like to adjust your scheduled time, please choose from the options below. If you'd like to stay at your original time slot, reply "NO"

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. Pictures for Client Profiles in the Chart

    9 votes

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  4. 3 votes

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  5. When adding items to a purchase order by SKU, the cursor focus leaves the product search line after each product is scanned. It would be more helpful if it stayed on that line to scan multiple products in a row without having to click on the line each time.

    2 votes

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  6. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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    1 comment  ·  Admin →
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  7. We need to be able to set custom "low inventory" numbers when using "Bulk Add" in a purchase order. When using bulk add, almost 100 products get added, and many have 4, 5, & 6 units in stock. Then we have to go through and delete those items, making bulk add a feature that doesn't make the process any easier or faster.

    For our business, 5-6 units are full stock for most items. We want to be able to set "low inventory" as 0-2 units per item. Bonus if we could set custom low inventory for different categories as well,…

    15 votes

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  8. I want to decide which staff members I want to see in the calendar tab, even if they don't have appointments or aren't on the schedule. It'd be nice if I could manually remove anyone that I don't want to see on the calendar tab.

    1 vote

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  9. Need E-scripts

    151 votes

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    Waitlisted  ·  21 comments  ·  Admin →
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  10. In the med spa space, there is often work that needs to be completed by a nurse before the service can begin. It'd be beneficial to add an additional 'pre-treatment' time block, similar to processing time, that can be assigned to an additional provider to complete this work before the actual service provider begins the service

    11 votes

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  11. 1 vote

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  12. Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...

    6 votes

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  13. Currently, when I set my daily screen view- Say I put Ali and Lilly together on one screen, It moves them around on the other days, where I do not want them together. Can you make it so I can structure one day, without affecting every single other day?

    3 votes

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  14. It would be nice to have a field in the client data area for their preferred name. We need to have legal names as well but want to be able to keep track of what our clients prefer to be called.

    11 votes

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  15. "We'll automatically message clients who haven’t visited in the last 30 days and don't have an upcoming appointment 7 days before the available spot." Ability to change the date range from 30 days to any desired date.

    3 votes

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  16. Would like to be able to resend the failed membership email

    2 votes

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  17. It would be nice to be able to see the change a guest should receive back after checkout is complete, not just before. It would also be nice to see gift card balances afterwards as well. Sometimes providers get a little click happy and it would save time to have that information on the screen still instead of having to look up the gift card balance or pulling out the calculator.

    3 votes

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  18. Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.

    20 votes

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  19. The current way to share booking links is by grabbing the URL and using Bitly to shorten, however, some SMS carriers don't like bitly links and don't send them. Would be nice to have access to shortlinks in the dashboard so we don't have to use bitly.

    3 votes

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  20. I'd like to be able to see the breakdown of the cash register in previous day's register count. Right now you can only see the cash totals and it would help to troubleshoot when there are register discrepancies to be able to see if someone just counted the total number of 20 bills wrong.

    12 votes

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