8152 results found
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Product wait list!
I would like to be able to see a list of clients waiting for a particular product that is out of stock. The list should show the client's name, the product name, the date of inquiry, and the date the client purchased the product. If a client comes in and purchases the product, they should automatically be removed from the list. The client's notes should also reflect which product they are waiting for. This would be a great feature because it would allow us to see which products are in high demand and would help us to better manage our…
21 votes -
Freeze Lift Reminder!
I think it would be helpful to have a section on the client account page that lists all of the clients who have frozen accounts. This way, we can easily see which clients are about to have their accounts unfrozen and contact them to let them know. We can also use this information to send out reminders to clients about their account status. This would help to ensure that clients are aware of their account status and are able to take appropriate action to avoid any futures refunds!
1 vote -
View a client's open orders via client profile
A custom laser package sale may not happen upon their in-person consultation. The client may leave with a quote sheet and decide to complete their purchase at a later date. In this case, it would be great to be able to revisit that open order from their profile when they call back to avoid needing to search for it via the Sales tab
6 votes -
Easily View Prices in System - Allow CSV export of all Services, Packages and Retail Products
It is crucial to easily view pricing in the system and export a CSV of all services, packages, and retail products for checking and updating prices easily and efficiently.
14 votes -
Client List
It would be helpful to be able to run a report or a list of specific information, such as pulling all clients that have a birthday in August.
2 votes -
Abandoned cart email
Ability to generate an abandoned cart email system that can encourage people to come back to schedule if they stop in the booking process
9 votes -
Voucher expiration email
Send an automatic email to clients a few weeks before their voucher is set to expire.
17 votes -
Reporting for non taxable product sales
We need the ability to view reports for nontaxable product sale items. Ie if a hair extension is sold and used in a service it is a non-taxable item in our state vs selling a retail hair care product which is taxable. There is no way in reporting to separate that.
1 vote -
Marketing Idea
Create a trigger in marketing for canceled appointments, X amount of days after the appointment has been canceled.
2 votes -
Keep Sales Summary report downloads consistent
Downloading the sales summary report results in different numbers of rows and different orders for the rows (I am not sure what logic sorts them, I haven't figured it out)
It would be useful for them to stay in the same order for every download. I understand that payment methods may need to move around as new payment methods can be added, but keeping the same basic order would be great!
4 votes -
create client profile from messages
When a number isn't in the system under a profile it shows in messages as "unknown". Sometimes we end up creating a profile for the person. It would be super helpful to be able to create a profile right from the messages. As it is, we need to go to the clients tab, create a new client, and then manually copy the phone number from the messages tab (You can't even select to copy and paste the number)
9 votes -
Option to change description in the "Include a Message" field on online booking widget
Give an option to edit the fields in the online booking widget. For example, instead of "Include a Message," our salon would like to have it say "Tell us about your hair goals for this appointment."
3 votes -
How did you find us?
Offer a dropdown menu to select how the client found the salon in the online booking widget.
3 votes -
ongoing injectable and laser tables in treatment records note
Have an ongoing injectables table record and laser record, that is documented but then it automatically pulls forward to the newest injectable and new laser record. So, when opening the new treatment record, you can scroll down and see the ongoing history of the treatment dates and details in the same document (units of botox, laser settings etc) without toggling back and forth and in and out of multiple records to find out the last time a patient did a specific treatment, or what the settings were in past treaments etc.
If instead it is all together in that one…
7 votes -
Reschedule report
Need to be able to locate specific appointments that were rescheduled on a particular date. Search date and be able to see all appointments that were originally scheduled on that day.
9 votes -
4 votes
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app for messages
It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)
36 votes -
Ability to decide if we want to show prices of services during online booking for medspas
It would be nice to have the option not to show the prices of our services when patients use the online booking feature.
It's something we've never done and it's not common practice for the other medspas in our area to advertise the cost of services during online booking or anywhere on their website.
We just want people to be able to book the service(s) online without showing the cost of the selected service(s).
4 votes -
email creates duplicate accounts
PLEASE allow checking in & setting up appointments with PHONE # ONLY. Emails constantly create duplicate accounts when a client miskeys or has multiple email accounts. Oh and almost NO ONE even uses EMAIL anymore.
7 votes -
New client pre-book
In order to track new vs existing client prebooks, we have to manually count these each day, per technician, and add them up for our weekly reports.Having to manually keep track of these numbers is time-consuming for our front desk staff and we have to account for human error.
Tracking new and existing rebooks separately allows us to better gauge growth. The higher our new client rebook rate is, the faster we grow. It's also an excellent coaching tool. If a technician's new client rebook rate is low, but their existing client rebook rate is good, we can coach them…
3 votes
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