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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7522 results found

  1. Be able to perform labs within software or offer an integration

    21 votes

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  2. As the lead Esti/owner, I like to have my week locked in wheres my staff prefers to just have 48 hours. So it's frustrating that I am not able to implement a different cancellation time frame

    2 votes

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  3. As a medspa, we are in need of a feature that notifies providers of the room number their patient is waiting in. This could be added as another step with the "arrive" button and text they receive! Another system we've used in the past was able to have this feature built in to that notification sent to the provider's phone when their patient was roomed and ready. Otherwise, we're having to use an outside system to communicate from the front desk which room their patients are waiting in.

    2 votes

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  4. Currently 'Edit services' controls if an employee can toggle off/on services and create services. There should be two separate permissions, one that controls toggling services off and on and one that controls creating new services.

    4 votes

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  5. All the data is input naturally by us, it would be really great if it could be stored and reported that service X was $40 until 10/10/2010 and then $45 on 1/1/2012 then $50 from 2/2/2018. The same goes for products, it would provide a fantastic resource for Boulevard partners to better understand their own models and also have the data to contrast. The points of data I’m particularly interested in keeping track of within the ecosystem is sale price, service price, and also purchase price from our vendors.

    2 votes

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  6. For a membership with a future cancellation date, if their final payment failed and they go 'past due', membership should be 'Paused' instead of 'Cancelled' to allow a business to capture the final, unpaid renewal.

    2 votes

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  7. Right now you can't edit or remove banked units after purchase in the client profile. Please fix this as it makes it difficult with inventory.

    4 votes

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  8. When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.

    2 votes

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  9. We have a weekly team meeting that I would like to set up to repeat as a blocked time indefinitely. Instead the max I could set it was a year and now I'll have to go in an reset that up every year.

    5 votes

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  10. Sometimes we use different platforms to gather leads. Instead of us having to manually enter each lead into Boulevard, it would be helpful to be able to import from a csv. When trying to run a business we do not have time to. sit here and add manually for hundreds of people.

    8 votes

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  11. Being able to run the entire business within the staff app

    6 votes

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  12. Separate privilege setting for mobile and dashboard

    4 votes

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  13. There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.

    27 votes

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  14. adding a tag to a sale would help us track this

    1 vote

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  15. beta reports should be able to add all fields associated with an object. so if I want a product report i should be able to ahve a report with all fields related avaialble in the report. I cant export a report with the item. the current on hand inventory and the desired on hand inventory

    4 votes

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  16. It would be great to have the ability to add a "notes" option to the checkboxes and multiple choice that allows us to check something off PLUS add additional information to that line.

    I am also looking for a list feature that allows me to create a list (similar to checkboxes but without the checkboxes) that also has a text field next to each line when documenting vitals, dosage, etc. Right now, I am having to add them as individual paragraphs but it makes the chart so bulky with the spacing and its not very user friendly that way. The…

    2 votes

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  17. when looking at the history of a clients orders. when i open a specific order and then hit the back button, it redirects me to todays recent orders history of all clients instead of bringing me back to view the history of that specific client. having to type in the clients first and last name every single time i want to look into there individual account order history
    ie: All Orders--> clients name--> full order history--> specific date of order history -->hits back button-- All Orders.

    it should be :
    All Orders-->clients full purchase history-->Specific date-->back button-->clients full order history.

    4 votes

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  18. It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.

    6 votes

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  19. Keep accidentally closing when we want to add notes - makes more sense for the close to be the button on the far right!

    2 votes

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  20. Show in the actual check out that they have a card on file maybe by upcoming appointments? Instead of it just showing when you click on their appointment to check out or when you click into the dropdown for credit cards!

    4 votes

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