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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7253 results found

  1. We would love for confirmation texts to go out at 9AM instead of 2PM.

    3 votes

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  2. Our stylists fill out a form with their client to ensure everyone is aligned on price. It'd be great if we could add services and add-ons into the forms and they bring up a total price that the client can agree to.

    This is in an effort to protect our business from clients claiming they weren't quoted a price.

    5 votes

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  3. 8 votes

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  4. Locations can be sold between franchises. Billing will reflect previous invoices under the new franchise, when we need visibility into which invoices pertained to which billing account.

    1 vote

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  5. 1 vote

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  6. We need to be able to alphabetize forms in the client profile tab as it makes searching for specific forms/charts much easier.

    21 votes

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  7. Add "cash tendered" to the closed orders and the receipts for transparency

    5 votes

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  8. We are closed on weekends so we want our clients receiving email reminders 5 business days/weekdays prior and text reminders 3 business days/weekdays prior and not have the weekends count.

    1 vote

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  9. When adding the same phone number for multiple people ie mothers/ younger teens it gets confusing when they text the office it defaults to one or the other but its never correct. How can we simplify this, can it be by birthdate?

    4 votes

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  10. Ability to edit the "your card won't be charged today" blurb in the booking process

    45 votes

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  11. Instead of a gentle "Your appointment has been cancelled", the No-Show message would hold a more appropriate tone if it was "You've been recorded as NO-SHOW for your appointment".

    4 votes

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  12. 2 votes

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  13. Currently when you run the commission report, it cuts off the name of the service. You should be able to see the full service name for accurate reporting.

    1 vote

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  14. We just added our first add-on! Yay. But we have discovered you cannot actually see that there is an add-on in the mobile calendar without clicking into the apt and reading carefully. This needs to be visual and bold.

    We are having reception leave notes to staff on top of their shift for the day in a block, but pls make some kind of add-on marker!! or they will totally be missed. Building it was easy though and we are excited by this option!

    3 votes

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  15. Need to be able to print or save as PDF the membership/ account credit transaction history when client requests for a transaction report to confirm they are up to date of their credits or if there are confusions to how many credits/vouchers they have.

    Also helps if clients can see their balances through their own client portal

    1 vote

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  16. we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed

    192 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  17. 5 votes

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  18. We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    57 votes

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    Scheduled  ·  5 comments  ·  Admin →
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  19. For Forms, if the same-day reminder and Duo app are the only options turned on, the form should not be available to sign in the Appointment Details page online,

    1 vote

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  20. Allow provider to see the the service name in text message notification to providers on Client Bookings.

    3 votes

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