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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7222 results found

  1. We have some services that are virtual. I'd love to be able to turn off notifications or customize them so they dont get a reminder with an address attached!

    3 votes

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  2. When someone books for their child (guest of...) the credits should be easier to use under the person it was booked for.

    1 vote

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  3. As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.

    3 votes

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  4. Clients are SO confused with online booking and being able to pre-purchase services online. What needs to be fixed:

    1. Remove individual appt vs group appt - it is too many steps for the client
    2. Be able to hyperlink directly to the service and/or category to link to socials and our website links.
    3. Customize order for category and services vs auto-default to alphabetical
    1 vote

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    0 comments  ·  Admin →
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  5. Being able to see email analytics indefinitely after a marketing email as been sent.

    7 votes

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  6. Require custom data fields ie:
    Date of birth
    Phone
    Email
    Billing/Mailing address
    Preferred pharmacy
    Gender
    Emergency contact

    9 votes

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  7. Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.

    3 votes

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  8. 3 votes

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  9. 2 votes

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    1 comment  ·  Admin →
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  10. Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.

    5 votes

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  11. Be able to have a priority that appointments are booked in a certain room first, and then into other rooms if that room is full.

    5 votes

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  12. Ability to transfer memberships from one location to another without having to cancel and resell the membership.

    4 votes

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  13. When clients schedule multiple appointments online, the system does not link the appointments together.

    12 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Please add the ability for a field that allows patients to initial certain sections. This is important for consents/forms. Thank you.

    12 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    8 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.

    "Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."

    We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. When adding "add on's" especially for IV Therapy, I need to simply add injectables to a base appt. time slot, not separate appts slots. The scheduler gets unnecessarily convoluted.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Ability to change location for pop-up events at external sites

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 5 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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