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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7529 results found

  1. Boulevard should have a “first available” button so when you click on it, it would immediately show us the first available appointment. It would limit scrolling time looking through the schedule. It would also be cool if you could select a specific stylist as well to see their first available appointment.

    4 votes

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  2. I am not sure if it is clearly marked and people aren't figuring it out, but 9 out of 10 times the forms for a group appointment are completed for the wrong people. Often the "guest of" form is completed in the name of the primary person and the primary person does not have any forms completed.

    I am not sure if something can be done to make this more clear, or easier to get right.

    A confounding factor is that forms cannot be moved between profiles. So we are stuck working around how to get the forms to the…

    1 vote

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  3. Instead of having the entire service amount go into the, in our case, independent contractor's, account, and then having to invoice them; allow the commission amount to go into their account. This allows both the contractor and our business to get paid directly and removes the headache for every to have to create and pay invoices and move money all over the place.

    1 vote

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  4. Ability to click order number and be brought to the order

    1 vote

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  5. Consolidate the signature portion of the New Patient Forms to one signature instead of several at the end for them to sign.

    5 votes

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  6. When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.

    2 votes

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  7. I need to be able to assign an offer code to certain individuals who do not have memberships. These would include VIPS per Owner, certain Friends & Family, etc.

    10 votes

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  8. Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)

    2 votes

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  9. Add the ability to refresh provider app on tablet

    2 votes

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  10. Export Marketing Status from Client List

    5 votes

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  11. Please bring back the "guest of" tag or add an automatic "party" tag to guest of appointments. The new app update has eliminated the "guest of" marker and it's caused confusion for our service providers who rely on the app and not the browser.

    4 votes

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  12. It would be great to have a projection of sales based on existing appointments to help for planning and budgeting. I switched from Vagaro and that feature was really nice to have.

    4 votes

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  13. When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).

    347 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  14. Vouchers should not be listed as a product and be included in the report
    I would under stand if it was under memeberships but the whole set up is not ideal for business
    they tend to get lost in the product list

    2 votes

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  15. Orders will be opened by accident and then left, when reviewing to see if it was an error or if the client owes the company, we have to go one by one and the sysytem refeshes so then we have go back to our place
    very time consuming and a waste of time.
    Just tried to close out all order but this is impossible
    I should be able to review the order and the account, return to sales and check it off, once i am done reveiwing a couple of client then I delete them together

    6 votes

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  16. A "stamp" you press the number from a drop down and just stamp the number plain, no box. no line, where you put it is where it drops, more simplified for marking up charts.

    3 votes

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  17. Recently the group tag emojis were revised, and it made it harder (for me) to quickly scan the calendar view to see which clients go with with group since several of the emojis look very similar. We use the colored dots on group appointments also, which does help, but emojis that look less similar would also help.

    1 vote

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  18. Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.

    This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.

    2 votes

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  19. 4 votes

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  20. In some of the charts we use, we need grids with titles and text boxes to add information. It could be an option under the Paragraph option in the Build tab

    3 votes

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