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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8564 results found

  1. We have a feature that we set up as a product and add at checkout for all clients to track productivity with our clients. Would be great to have it added to all client profiles

    3 votes

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  2. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes

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  3. Report detailing all past appointments that do not have a payment associated.

    2 votes

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  4. Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    3 votes

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  5. Deposits take too many days which is hard on a small business

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes

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  7. Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    3 votes

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  8. For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.

    15 votes

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  9. Standard reports have a header with the report name and dates included, it would be nice if the Beta report downloads included this information.

    2 votes

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  10. Put calls in a queue. If switching from one call to a new one, show new client's information

    Show a caller list

    1 vote

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    0 comments  ·  Admin →
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  11. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  12. Integrate with Pay Activ for Timely Tips (automatic tip payout) as well as timeclock entries for pay on demand services.

    2 votes

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  13. 2 votes

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  14. Rather than "Hide All" there should be the "only" display option. This will eliminate the issue of the names reloading, as the "Hide All" is so sensitive it does this 9 times out of 10 & is so frustrating!!!

    1 vote

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    0 comments  ·  Admin →
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  15. Business needs the ability to easily identify the membership owning location in order to troubleshoot any client issues at the brand-level or location-level

    1 vote

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  16. Used to be able to see in the order who checked them out/made edits or refunds. Would really love to have that back

    1 vote

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  17. If new client is booking online for the first time, prompt them for referral source for reporting purposes.

    36 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  18. Would like the ability to report on the date that a membership was paused.

    5 votes

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  19. At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.

    2 votes

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  20. Include the ability to edit the operator (similar to the staff member/seller) from the order page

    1 vote

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