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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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8179 results found

  1. Have the waiting list not show options for hours that the business is closed.

    Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.

    4 votes

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  2. Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.

    3 votes

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  3. Integration with Xero accounting software.

    2 votes

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  4. Will save the front desk time by having additional choices for pre-booking rather than having to count out and search for dates

    2 votes

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  5. 2 votes

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  6. We are a rental salon that does not interfere with any service money for the stylists-- the only money processed through our salon accounts is for retail products. We would like the ability to have payments for gift cards (meant to be used for services) to go directly to the stylist account which the services will be redeemed with. That way the salon does not have to keep track of payments and pay out the stylists individually.

    3 votes

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  7. We have different treatment durations which makes it difficult to keep efficiency in the schedule. Would like a way to block off hours for certain treatments i. e. always 9AM - 10AM for Treatment A, then 10:15AM - 11:45AM for Treatment B if we could attach the treatments to resources and then block times on the resource calendar that would help resolve the need

    25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  8. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote

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  10. Would like to be able to build a report that combines information from the Service, Product, and Tip commission report and Time Clock in one place

    14 votes

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  11. 1 vote

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    0 comments  ·  Admin →
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  12. If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.

    1 vote

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    0 comments  ·  Admin →
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  13. When scheduling, a guest should have the option to select multiple providers, in case there are two people they like to see or one person they don't want to see

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  14. Ability to void an order where a voucher is redeemed and therefore no payment is applied. Use case would be in the instance of a mistaken closed transaction or accidentally applied voucher where another payment method is preferred.

    6 votes

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  15. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    51 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  16. Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.

    Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.

    38 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  17. 3 votes

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  18. When refunding an amount back to client, toggle off sales tax option.

    2 votes

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  19. A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.

    4 votes

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    1 comment  ·  Admin →
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  20. First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly

    4 votes

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