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'We need a secure link to gather credit card info to book appointments!' has been merged into this idea

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Deposits for services

Ability to collect a deposit payment for service. Upon cancellation, this deposit will no longer be available to use as a payment type.

881 votes
Emily Dretzka shared this idea  ·   ·  Report…  ·  Admin →
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  • Amy Noonan commented  ·   ·  Report

    Need this to send to clients so they can enter credit card to keep on file - even though we don't charge a deposit. Many don't like to give it over the phone. any updates on this? Seems very popular and has been desired for a quite some time.

  • Chery Taylor commented  ·   ·  Report

    I think this already available. We have online booking and new clients have to add a credit card plus on the calendar there is a start indicating they are new. Maybe I'm miss understanding what you are wanting

  • Admin Admin commented  ·   ·  Report

    We would like a way to send a link to directly collect a deposit online.

  • Mirella Menechini commented  ·   ·  Report

    to have a link to be able to send to client for client to enter cc info on file.

  • Monique Gandon commented  ·   ·  Report

    yes please !! a big issue for us ! that would really help

  • Rhonda Martin commented  ·   ·  Report

    This would be so beneficial and has been a big obstacle for us!

  • Brian Testing 110 commented  ·   ·  Report

    Same here. We constantly take phone orders for home care replenishments. Seems that they would want the CC fee vs pushing us to find other solutions.

  • Jennessa Van Kregten @heyfoxyj commented  ·   ·  Report

    I’m just curious when the secure credit card link feature will be offered? It’s been waitlisted for almost two years, and our previous system had this functionality for years. A secure credit card link feels like a basic necessity in today’s digital age. Could you please provide an update or a timeline for when this feature might be available?

    I’m starting to consider switching to a new platform, as I never imagined it would take this long to implement such an essential feature. Your insight would be greatly appreciated.

  • Danyelle Ja'net commented  ·   ·  Report

    It really defeats the purpose of clients pre-purchasing credits or vouchers if they will still be asked to make a deposit when booking online. This also ties up our front desk with having to take unnecessary phone calls to book appointments for clients who are used to booking their own appointments. This should really be a simple fix for the system to recognize a clients credits and vouchers as full payment for services they have prepaid for. Please fix this soon. it seems like this has been a request for over 4 years and it is a very important one!

  • Corey Williams commented  ·   ·  Report

    PLEASE ADD THIS. Or the idea of an express booking that has a link for them to enter their card information before booking is complete

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