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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. Please allow businesses to personalize their own appointment confirmation emails to include any information that needs to be added for the most successful outcome that is unique to their practice needs.

    2 votes

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  2. Allow clients to pay for appointments through their client portal.

    2 votes

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  3. Account credits are not currently assigned a location when they are created. This can make location-level liability reporting of the account credits difficult. Having the location where the account credit was created would be helpful for reporting.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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  4. Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.

    2 votes

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  5. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    2 votes

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  6. With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.

    It would also be nice to be able to see the total negative balance at checkout.

    2 votes

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  7. We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.

    2 votes

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  8. It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!

    2 votes

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  9. We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers

    2 votes

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  10. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  11. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  12. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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  13. Businesses should have greater flexibility in setting parameters that limit, allow, or disable clients from canceling or modifying appointments online. Increased control over these settings helps reduce last-minute changes and cancellations, protecting daily operations and revenue.

    2 votes

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  14. An example the Blvd Duo was off line and we could not take credit card payment it would have been nice to be able to send the customer an invoice of what was owed.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Allowing admin or really any staff to see inside of an appointment if service times have been edited at all. For example, If someone edits the customized service time for a provider to less time.

    2 votes

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  16. Have a set deposit dollar amount instead of a percentage. Having to figure the percentage for every service price is time consuming and never equals the exact $50 we charge.

    2 votes

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  17. Add a pop-up alert to charts detailing critical information that providers need to know. Right now any critical info is getting buried in the Allergies, which still requires the provider go look for that information, or put as a scheduling alert which is only seen by the front desk staff and not providers. Risk for error this way is high. For patient safety, there should be a pop-up alert or even a way to pin important info to the top of the chart where it is very obvious for anyone looking at it

    2 votes

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  18. Have a box to check when setting up a new product that exempts it from the loyalty program. Items such as Blow Dryers and Curling Irons have little margin and shouldn't be given points.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  19. Send a text automatically to a provider when a file is uploaded to a patient's portal

    2 votes

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  20. Allow businesses to customize the data shown in the provider performance section on the professional app.

    2 votes

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    0 comments  ·  Reporting  ·  Admin →
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