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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7195 results found

  1. Elite Aesthetics would like to see improvements in prepaid unit sales. They need there to be tax added, since they have to add tax at checkout for these same items. They also would like them to be commissionable.

    2 votes

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  2. It would be really beneficial to have a Cash Basis Account Report and Accrual Basis Accounting Report to provide better insights

    2 votes

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  3. Need to be able to identify the staff member that changed the commission assignment on a completed order.

    2 votes

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  4. My client was trying to add a haircut to her existing appointment using her account log in on our website. The system would only allow her to reschedule or cancel. Would be great if they could add or modify services themselves.

    2 votes

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  5. Please add an Accordion for standing appointments. We do not need to see 100s of appointments on account. 5 would be fine and then we can open up the full list if we need.

    2 votes

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  6. Right now any Service Provider can see every sale at the location. It would be great if it could be limited to their sales and not everyone.

    2 votes

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  7. 2 votes

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  8. I would love to be able to track our efforts in marketing and so much more as a salon owner. I would love my first prompt to ask guest if they are new or returning guest to our salon. Then the next prompt would ask and give multiple choice answer to how they found their stylist. The only other way is to manually track and have each stylist ask each guest and that will not be an accurate count based off which stylists participate or possibly simply forget in our long appointments to ask:) I have got to find a…

    2 votes

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  9. When you issue a refund for a transaction, any points that the client earned from that purchase should be deducted from their profile. This ensures that the points balance accurately reflects the total amount the client has spent, excluding refunded purchases

    2 votes

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  10. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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    1 comment  ·  Admin →
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  11. Miami Nail Bar would like to a quick "resend confirmation" text option

    2 votes

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  12. Maimi Nail Bar has many clients that check-in and then go next door while they wait. They would love to have a "tech is ready" text notification option right from the appt.

    2 votes

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  13. We should be able to fix a product that was billed out incorrectly IF THERE is not price adjustment. Patient billing should reflect the correct product. This should not be a inventory adjustment only.

    2 votes

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  14. It takes so long to edit the appointment and it's showing appointments all over after the clients have checked out because of all the add ons. If you had the ability to add services just as you would add a product it would be a game changer!

    2 votes

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  15. on the checkout screen for rebooking if the clients had a screen that pops up with 3,5,6,7,8,9,10,11,12 week rebooking that would help.

    2 votes

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  16. Developers maybe check coding see if there's an error. We have literally changed it several times already.

    2 votes

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    1 comment  ·  Admin →
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  17. Is there a way to see how many times someone has paused their membership and for how long?

    2 votes

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    1 comment  ·  Admin →
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  18. When looking at text messages the abbreviations used for when the message was sent are y,m,d,min. It can be confusing to have just the m for month when you have text that was sent 2 min ago and one that was 4 m ago side by side. It is easy to think that they were sent nearly at the same time. I suggest changing the month designation to mo. just to avoid the confusion.

    2 votes

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  19. We NEED updates on the booking widget like yesterday. It is so difficult to have clients have to book each individual parts of a package with different service providers. For packages that have 4 different services, clients get so annoyed having to add of their services. Plus, it is so messy the way the booking widget looks. We NEED subcategories to be able to separate out member bookings and nonmember and then have services within each of those categories. Other booking softwares do this, why can't we?

    2 votes

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  20. Can Boulevard please add a filter to filter out clients with multiple profiles so the profiles can be merged?

    2 votes

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