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  1. Add filters for Term #. Use case is for reporting surrounding newly active members in a given timeframe. Ultimately, looking to report on the idea of newly sold memberships v. existing memberships.

    Ideally, ultimately expand to a Product Sales report to identify members billed for Term 1 as well as recurring billed members.

    2 votes

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  2. Having two manage pages is confusing when trying to explain to someone where things are located. Would be easier to have one "Manage" page and a "Location" page.

    Have to direct them by telling them to use the gear icon in the top right of the page to get to the Manage Business page, Not to click on Manage at the top which would take them to the manage location page.. they still get confused.

    2 votes

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  3. Need the ability to control the window for online cancellations by clients - 24 hours is much too far in advance for a barbershop environment, we would like clients to be able to cancel their own appointments up to 3 hours prior to appointment.

    2 votes

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  4. When people are booking this is one thing that comes up frequently, they select the add-ons but the price when they create the appointment is only the base service price and doesn't include the add ons or show the breakdown of pricing. Also, when looking at Orders or the receipt, it just tells you the total of the service with the add-ons. Would like a more detailed breakdown on the receipt

    2 votes

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  5. Running Promotional Gift Cards, being able to set discounts based on a certain amount and higher.

    1 vote

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  6. Need a setting other than first appointment so that you can differentiate between an actual new client or the first appointment for a selected form. When new forms are created if using the first appointment option need to have ability to not send to existing clients.

    1 vote

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  7. The ability to adjust unit cost in product profile at the location management level.

    1 vote

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  8. Limit the amount of times a client can self reschedule. For instance, we've had a client reschedule the same appoinment 6 times in just one month! That is very excessive and wish there was a way to control. May they get a warning stating they have reached the amount of reschedule and must call office to reschedule or something similar to that.

    1 vote

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  9. Instead of doing the payout for deposit before confirming the drawer count, the deposit feature should be included on the count drawer screen. I'd like to count all the money in the drawer including the incoming cash for the day and then have a button that says payout deposit where i can put the difference of what i took in the day and what i started with and THEN confirm drawer, so that the new drawer starts with the amount we keep in the drawer at all times. This will make it so we do not need to count the…

    1 vote

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  10. There are some "Other" payments that should only be applied by a manager, so they should be the only ones to see it in the dropdown menu at checkout.

    1 vote

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  11. 1 vote

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  12. Can the business charge attach to stylist commission rather than service? New stylist price point is less than master stylist.

    1 vote

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  13. We would like the ability to open the checkout window for appointments that are cancelled. This will allow us to more easily resolve payment issues.

    1 vote

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  14. Text or email client when they are due for an appointment--ie 3month tox appointment

    1 vote

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  15. Can you please give the option to book an appointment on the app and not contact the customer? The desktop version offers this option.

    1 vote

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  16. When a guest uploads an inspiration photo, we should get a notification. some guests may do so even after coming to us for years. it would be nice to get a notification when something new is added to their file. Thanks so much for your hard work.

    1 vote

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  17. Ability to link to a service and show all applicable locations that offer it, but not locations that do not offer the service.

    1 vote

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  18. It would be extremely helpful if the Client portal had a "Wallet" if you will. Where clients can add multiple payment methods for use at checkout throughout any appointment or checkout. This can help for outstanding orders or tickets that need to be closed due to a faulty payment method.

    1 vote

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  19. Alle does not always play well with it's flash, rebates and GC's. A patient may not be able to use all at the same time. If a mistake is made, we should be able to make a correction as it is not a merchant charge correction. The need to REFUND the service (ie Botox) to fix this, then the clawback effects commission to the provider, none of this is necessary. we should be able to make a correction to a bill if the error is not on the credit card.

    1 vote

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  20. Client request: The ability to update a client's DOB through the Zapier Update Client action.

    1 vote

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