7195 results found
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Show loyalty points under ORDERS
Show loyalty points under ORDERS. We have to open the PDF receipt to be able to see that Loyalty Points were used as a discount on a service. It should be shown under the order section so we do not need to go any further to see why a service was discounted
2 votes -
Being able to attach a photo to service description!!!!
Being able to attach a photo to service description, so guest/clients are able to visually see what they are booking for.
2 votes -
discount codes automation and upgrades
Please add: discount codes 1 per year. This will allow us to move toward automation without you building a fully automated system. Example birthday discount, xmas discount....
We also really need a way see which ones are expired. It is very hard to track and very hard to tell by looking.
Please also have a not stackable toggle...I would love to auto apply some so that people actually know there there...but currently cannot. When you turn on auto apply it also should not discount already booked appointments. The calendar is not set up that way, the discounts should not be…
2 votes -
Client List
It would be helpful to be able to run a report or a list of specific information, such as pulling all clients that have a birthday in August.
2 votes -
Marketing Idea
Create a trigger in marketing for canceled appointments, X amount of days after the appointment has been canceled.
2 votes -
Keep Sales Summary report downloads consistent
Downloading the sales summary report results in different numbers of rows and different orders for the rows (I am not sure what logic sorts them, I haven't figured it out)
It would be useful for them to stay in the same order for every download. I understand that payment methods may need to move around as new payment methods can be added, but keeping the same basic order would be great!
2 votes -
2 votes
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Having a combined report so that we do not have to access several different reports
Having a combined report that is a more detailed sales report that includes a variety of report categories. It specifically includes the following:
Sales Summary - shows all your sales for services, classes, packages, products, gift certificates, memberships
Payment Distribution shows all the payment types you've processed in the software. You can specifically see your total cash, check, and credit card transactions, and other types of payments.
Product sales - shows all your sales for each product
Service and Class sales - shows all your sales for each service and class
Employee sales - shows all your sales for each…
2 votes -
Detailed time clock report that breaks down hours by job reason
For employees with multiple duties/roles within the business. Time clock hours are currently cumulative despite which job reason the employee has clocked in for. In the time clock report, it would be helpful if the totals shown were broken down by hours per job reason.
2 votes -
Can our neurotoxin treatment record keep pulling forward to the new treatment record? Because botox patterns often stay the same
Can the previous neurotoxin treatment records pull forward to the new neurotoxin record? A lot of patients want the same injection pattern, or change small things, and that would SAVE A LOT OF TIME ON DOCUMENTING THE MARK UP of a patient if it just pulls forward and we can resubmit if it is the same or change the few changes and not have to document all over again as some peoples patterns are very tedious if they get a lot done and multiples areas etc.
I use to use nextech, and we used that feature and saved us so…2 votes -
Customizable Appointment Status
The current status are good (Unconfirmed, Confirmed, Arrived, Completed) but we need the option to add custom statuses as well.
Examples:
1. Clients that have "Arrived" might not be fully checked in but there is no way to see the difference. It creates additional work for staff and service providers.
2. Some appointments are paid at check-in, but when it is paid for the appointment moves to completed which makes it look like the client has left.
3. Some appointments must be reviewed by staff 24h prior and need an additional status to mark accordingly.If there was a customization…
2 votes -
Filter by Last Contacted
When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.
2 votes -
Show status icons on provider app
Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)
2 votes -
Include refresh button on app for providers
Add the ability to refresh provider app on tablet
2 votes -
vouchers having their own tab under managing business
Vouchers should not be listed as a product and be included in the report
I would under stand if it was under memeberships but the whole set up is not ideal for business
they tend to get lost in the product list2 votes -
Customer service count shown on schedule/appointment details, and reports.
Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.
This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.
2 votes -
2 votes
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New forward looking report
Something like the staff performance report mixed with the booked forecast report. I would like to see hours booked and hours scheduled along with the dollars booked for the date range.
2 votes -
client notes photo limit
increase the number of photos that can added to a note
2 votes -
Do not show staff without open schedules when viewing "Is working" in the app
The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.
We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.
Please standardize this to match the desktop view (it worked…
2 votes
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