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  1. The Facial bar would like the ability to not only see service count/revenue by category. But also the ability to see service count/revenue by individual service. For example: They are interested in seeing how much revenue they have received from one specific service that is on their menu.

    2 votes

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  2. On client's profile, under Scheduled Appointment it shows appointment details but would be really helpful to have the provider(s) listed as well.

    2 votes

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  3. Tuition is not a product so it shouldn't be included in product sales (or service sales). Need it to be separated and have separate reporting

    2 votes

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  4. Customize reasons for Break Types with predetermined labels in dropdown within the calendar view.

    2 votes

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  5. Much like services can be re-ordered to determine the services on the booking widget/booking order, we would like to set the order for service providers.

    Scenario: Staff A and Staff B provide the same service, but Staff A will only take online bookings when Staff B is unavailable. Staff B is booked for that day, so now Staff A appears on the online booking widget.

    2 votes

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  6. Individual merchants do not have the option to view their transfers or pending balances, disputes, or edit their bank information. They can only deactivate. However, account Admins have all the access to their account to do so. It would be helpful for individual merchants to be able to update their own banking info and see transfers.

    2 votes

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  7. inventory that a company holds in a single hub, through which it ships inventory to customers in a large area.

    2 votes

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  8. When a client calls this would automatically bring up their client profile

    2 votes

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  9. Add the function to disable a SKU in inventory (not delete) so it doesn't show in an inventory report but is available for historical reporting- Allison request*

    2 votes

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  10. 2 votes

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  11. To be able to go back and make sure people are getting credit for their product sales.

    2 votes

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  12. 2 votes

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  13. vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.

    Needs to be able to order services as they wish.

    IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc

    2 votes

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  14. I LOVE that the software is always growing and being packed full of new features. The more the merrier! But, many times these emails throw the salons into gossip-nados in which staff feel the features are already here. There is no warning or prep time in which my managers and myself have before staff start insinuating that we are locking things away from them or hiding functionality. This is especially difficult as the emails are written in a way that voices that the features are all available already which makes it seem only that the managers and owners aren't doing…

    2 votes

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  15. We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book

    2 votes

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  16. 2 votes

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  17. We communicate with clients via messages as much as possible rather than using the spa phone to text. When communicating about booking dates and times that we are offering them based on their preferences, it would be great to click on those to take us directly to that spot on the calendar as a shortcut for booking or searching alternatives. Quicker navigation.

    2 votes

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  18. When cancelling multiple appointments from the client profile - currently I can only cancel one at a time. After each cancellation, i'm returned to the Front Desk. Is there an option to revert back to the client profile so I don't have to search the client again and repeat the whole process?

    2 votes

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  19. 2 votes

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  20. There should be a full report of what was in the register from start of day to end of day - image attached from old system. If the register was short it stays short and we know when that happened in one report without having to search. Shows all of the day's transactions in one place/report.

    2 votes

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