7209 results found
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Review Request Customization
Elite Aesthetics would like to exclude consultation appointments from triggering the review requests.
2 votes -
Create a secure way for multiple users of the same front desk computer to log in without having to change the browser setting of saving pass
Our front desk computer runs Chrome, and we have multiple websites that require multiple passwords that are autofilled when we need to access them. Having to manually enter a password everytime is tedious and time consuming. On the downside, it means everyone with a BLVD login can log in to eachother's profile. This means receptionists have access to admin info and without logging out, people make notes under the wrong profile.
There is currently no fix for this, but would be cool if you could come up with a workaround.2 votes -
Ability to change membership price after beginning
If a patient changes which membership they are on or the cost of their membership changes, it would be nice to be able to edit the price that the patient is being charged rather than cancelling and restarting a new one
2 votes -
2 votes
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Membership & Package Sales in Pro App Performance
Would like to see individual sales of memberships and packages in the professional app as well as services, products and tips.
2 votes -
Follow Up Report (Med Spa)
We follow up with our patients the day after dermal filler as well as 5 days after treatment, 4 weeks after Kybella, 8 weeks after Sculptra, and 12 days after Botox.
If you could create a reporting system that notifies us daily on who needs a follow-up (based on those "rules"), and we would be able to mark that patient "complete" after follow-up, that would be a game changer!
2 votes -
Allow Chat Close
It would be great if we were allowed to close out our own help chat requests if the issue resolves itself before support responds
2 votes -
Tracking Inventory With Each Procedure Performed
We have multiple products used with every procedure we perform. We need to be able to keep track of these products accurately. Once a procedure is performed, we should be able to attach as many products as we would like to any given procedure and accurately input what was used during the procedure. Also, there should be alerts attached to the products to inform us when we need to purchase more. This will regulate waste as well as streamline our operations to provide us ease of ordering and receiving. We will even be able to see what we no longer…
2 votes -
Have a date on the entered client notes
It would be useful to have a date showing on the entered client notes within the clients profiles, instead of "A Year ago" as an example.
2 votes -
Alerts for client forms needing to be filled out prior to check out/completion of service.
We have a mandatory liability form that all clients must sign to utilize our services. Sometimes clients start the form and do not press submit -then ipad times out and the signature is lost. It would be great to have an alert at check out to notify us if a client has not fully completed their necessary forms for that reservation.
2 votes -
AUTO MERGE PHONE MADE & ONLINE MADE APPTS
We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.
2 votes -
Private Calendar
A section to see provider's private calendar link and add outside calendars as well
2 votes -
Inform Clients on SMS Communications of “NO PROMOS” option
Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.
Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!
2 votes -
Ability to make your synced google calendar private to co-workers
Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.
2 votes -
renaming old charting for quick reference
Being able to see previous charting quickly is vital. Is there a way to "Rename" old charting so we could make a quick call on what was done without having to open each file ? EX:
1/1/25- Laser Hair removal Chin, upper lip and legs..
instead of
1/1/25- Advanced charting
2 votes -
When booking online we would like to know where we got the lead from.
We need to know where we are getting our leads from so we can adjust our marketing budget accordingly. ie google, yelp, facebook, etc.
2 votes -
after so much time, comments in appts start disappearing. I would like to see comments from all appts.
On the history tab where we put our comments/notes for the visit, after so many visits they disappear and we are unable to look back at those notes.
Maybe add a next page button so we can still have record of all appt notes.2 votes -
Mandatory Client Detail Fields
I would love to see us collect more data, I want to be able to mark client details fields as mandatory - this would also allow us to build better audiences. For example First Name, Last Name is mandatory but also we want to make birthdays, phone numbers and emails so that patients can be contacted for reminders or marketing etc.
I need this to hold my staff responsible for collecting it as well.
2 votes -
Ability to separate appointment editing preferences within privilege groups.
Separate the ability to add/modify: service, products, service date & time, etc.
2 votes -
Check out
When I check someone out I cant charge them zero , as i have to charge .01 if they have pre paid etc,
2 votes
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