5935 results found
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Alert to tell front desk when a client hasn't received services from a category
Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available
2 votes -
Privilege group setting requiring certain booking details when staff booked
Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.
2 votes -
Option for owner to receive an email for each transaction
On our old system, one of the owners was able to opt-in to receive an email with transaction amount/details each time a transaction was processed
2 votes -
More icons on appointments
Would like an icon on appointment itself under Calendar page to reflect:
Prebooked appointments
Return Request - similar to the heart symbol, but for returning clients
Alternate - Second choice (if first stylist isn't available)
2 votes -
Service Provider Tag Summary Report
Look up an employee and see which are their most frequent tag usage.
2 votes -
Allow clients to pick time for each service in the appointment
For a spa, clients should have the option to book appointments in any order - example: manicure before or after a facial or massage, etc.
2 votes -
Offers - Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created
Regardless if the "redeemable on all services" and "redeemable on all products" are turned on before or after an order was created, clients should be able to apply a discount at the checkout window.
2 votes -
Gratuity accepting, gratuity percents, online booking lead times and other options being site-specific
So that businesses can differentiate their locations' set up. It might not make sense for all locations in a chain to have the same lead times, tipping set up, tipping amounts. The ability to customize this per location would likely greatly benefit each location. This privilege could remain in admin level somehow to avoid location managers playing too much with the settings that could easily have large repercussions for service providers.
2 votes -
Zoomed out view for 5-minute intervals
When we switch from 15-min to 5-min intervals on the Calendar view, the view is too zoomed in. We would like to drag and drop the appointment into a 5-min interval with the 15-min default view.
2 votes -
Service names made larger on appointment blocks
On the Calendar view, the service name should be prioritized over client name in appointment blocks. Currently the client name is largest on the calendar view, and the service name is smaller underneath.
2 votes -
Report that details when a report was ran, by who, and exported in what way to whom.
Want to know when certain staff are running certain reports, when certain reports are being emailed to places, when those reports are being emailed where they should or shouldn't be. Also provides a clear understanding to staff that Boulevard is tracking these things and will deter employees running detrimental reports.
2 votes -
Allow Service Option Groups to be shared across all services (toggle on, off, and add new)
It would be very helpful if when you create a Service Option group that you can use that same group on another service by toggling it on. That way if there are standard addon types that you create for Lashes, or Nails, or Pedicures, etc. You can turn on the option group for the service without having to recreate them for every service. I envision that the service option group page would just show all possible groups with a toggle on/off slider and still option to create new groups.
2 votes -
Reporting: Unpaid appointments report
Report detailing all past appointments that do not have a payment associated.
2 votes -
Fox & Jane is requesting cancellation fee and PrePaid (Deposits) included in the Daily Summary by Location beta report.
They would like us to duplicate the same report from Booker, see attachment.
2 votes -
Remove Provider Names from Online Widget Confirmation
At the end of the booking widget flow, the system shows the providers name they have been paired with. This will happen even if the feature is toggled off to not show staff names. This account has asked to have this removed.
2 votes -
Add averages to sales in addition to totals
Add averages to sales columns, not just totals. (averages are often used in coaching to drive growth for things like services/retail/treatments) in BETA reports
2 votes -
Hide clients from dashboard in the instance of data privacy requests
Flag to hide clients from dashboard to prevent data accessibility from the dashboard while still maintaining financial transaction information (in the instance of privacy requests from clients)
2 votes -
Be able to process a refund for an online purchase
An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD
2 votes -
New Block option whereas can only be deleted or edited by a certain privilege group
Use cases:
- Using blocks above schedules as sticky notes for informational purposes
- Administrative holds
- Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
- Locked lunch periods that can't be moved by unknowing receptionists
- Training periods
2 votes -
Service charge percentage vs dollar amount
It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists
2 votes
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