7584 results found
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2 votes
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Appointment Specific Texts
We offer virtual consultations and exams, and we need to have appointment-specific reminder texts for these visits. Currently, our standard reminder text is being sent, which includes our office address and is causing confusion for patients. We would love the ability to have separate reminder texts for virtual appointments so patients are clearly informed that their visit will be conducted online.
2 votes -
Appointment type limits
We would like the option to only offer a certain number of a specific appointment type each day. Example: We only really have the staff and space to accommodate 4 new patients per day. If we could make it so that only so many of the new patient appointments are available online, that would help us tremendously
2 votes -
Grant reward when a referred client converts to membership
Ability to grant an additional reward to an existing client when their referred friend signs up for a membership.
2 votes -
Ability to change email language for Referral Program emails
Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.
2 votes -
2 votes
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admin report
Admins should be able to see business level reporting in the professional app rather than be limited to their own numbers the way other staff are.
2 votes -
Allow for us to keep a reference photo attached to peoples profiles
We have 100’s of costumers who come in with reference photos and it would be incredibly beneficial to be able to keep a log of these reference photos on their profile
2 votes -
Chart/Form Sorting
You should be able to sort the list of charts and forms to JUST show charts or JUST show forms. It is easy to mix them up when you are clicking back and forth between these.
2 votes -
Select more than one photo
Please allow us to select more than one photo at a time so we don't have to submit a photo, then go back into the camera roll
2 votes -
2 votes
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membership vouchers
You should be able to select a certain amount of vouchers to be included with a membership without them recurring monthly.
2 votes -
Add more Auto-Fill options for the "convert to field" in forms
It would be great if we could have more field auto populate and display on the overview page or as scheduling alerts. such as "Has an Allergy - see forms" or "Medical Alert - See forms" for important statuses such as pregnant/breastfeeding, or on antibiotics.
2 votes -
call log
Would like a detailed call history like on weave. On weave we are able to see who has called us with time & date, which employee picked up the call, if employee attempted to call patient with time & date even if pt picked up the call how long it lasted, etc. We are also able to roll over our phones with weave. We can create a voicemail that will play when we roll over phones like during events when it's busy we don't do phones.
2 votes -
Purchase Orders: Tax and Shipping Fields
Orders from vendors often contain tax/shipping charges. To align the exact amount charged on the order with the purchase order in Boulevard, it would be helpful to have these open fields available and reportable.
2 votes -
CREDIT CARD REQUIRED FOR SCHEDULING INTERNALLY
Please give us the option to require that staff collect credit card information prior to any service scheduled. Again, we are working hard at our small business just like those of you who started boulevard.
With this being said these types of ideas that we suggest NEED administrative level feedback.
We need to be able to require services scheduled on the backend have a credit card on file to minimize potential revenue loss. Workarounds are what I have started to tell other business owners what they are signing up for if they choose to work with this platform.
I am…
2 votes -
Increased accuracy documenting fine details
Allow for documentation of finer/thinner pencil lines. This will increase accuracy with documenting filler placement. The pencil lines now are very thick and it's hard to show details.
2 votes -
Resource Only Services
We have a sauna and cold plunge, which does not require a provider but does only fit 6 people. Being able to configure resource only services would be great for this, but currently all services require a staff member to book
2 votes -
Boulevard Duo NEVER WORKS + Support Issues
Hi everyone. I’m genuinely looking for insight because we are at a breaking point.
We are a busy medical spa processing high-dollar transactions daily, and the Boulevard terminal issues have become incredibly disruptive to our operations. There have been multiple instances where the terminal simply won’t process payments at checkout. We ask patients to re-run their card several times, they call their bank while standing at the desk, and the bank doesn’t even see an attempted transaction. It’s embarrassing and it undermines trust at the end of what should be a seamless visit.
For context:
• We have the newest…2 votes -
2 votes
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