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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7209 results found

  1. 3 votes

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  2. 3 votes

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  3. We use our resources for our rooms/stations. We have two members for each room and to keep them from accidentally double booking the station it would be beneficial to have it blocked off when people do online booking. Would be really useful to have specific people assigned to specific resources.
    We use resources for our rooms and typically have two people to a room.
    Example
    Resource 1 Staff A & B
    Resource 2 Staff C & D
    Etc.
    Much like you can have a service for a specific resource it would be great to have the resource usable by specific…

    3 votes

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  4. When I call a patient and want to document phone conversation I cannot do it without booking an appointment for the patient.

    3 votes

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  5. Allow clients to see example photo references of salons/stylist‘s work when booking an appointment right on the service booking page

    3 votes

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  6. On the main booking page list service name and starting price and allow client to click in to see further price breakdown

    3 votes

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  7. When a client purchases a product you can select who gets the commission/sold the product. The same selection for the provider under the product recommended products would be useful. If the client comes in weeks later or on the providers off day, it can easily be accounted for who gets the commission.

    3 votes

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  8. Permanently delete disabled charts and forms

    3 votes

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  9. We collect deposits for my PMU business, and it would be incredible if account credits from deposits had an adjustable expiration period that triggers when the subsequent appointment is canceled.

    For example, someone pays a $50 deposit, and our cancellation policy is 48 hours. If they cancel within the 48 hours, in order to hold the client accountable, there would be a 30-day window where the $50 in credits have to be used before another $50 deposit is required to book a new appointment.

    This would protect my artist as well as myself.

    3 votes

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    1 comment  ·  Admin →
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  10. Allow preset options during checkout for tipping based on dollar amounts, not percentages.

    3 votes

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  11. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    3 votes

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  12. It will be good to put a flow sheet where we can enter numbers like blood pressure, heart rate, weight etc. these are very important metrics

    3 votes

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  13. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    3 votes

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  14. I would like to be able to better control commissions. I would like to be able to apply commission to certain products, in this instance skincare products. When you select Product Commissions is applies to all products.

    3 votes

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  15. Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link

    3 votes

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  16. I switched from another scheduling system where you have the option to turn off online booking, or keep on online booking. That way if you need to know whats going on that day at work, like someone is coming in to shadow you, people can still book online, but you know other things going on it your day on the same calendar. The time blocks were different colors (either light grey or dark grey for example) so that you know that light grey is still able to online book, and dark grey is not, that way you don't get confused.

    3 votes

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  17. When a product has 0 in inventory, it still lets you sell it with no alert that it's out of stock. It would be nice if while checking a patient out, it still lets you sell the product, but will give you an alert that 1. the product is getting low and 2. the product is out of stock.

    3 votes

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  18. Add an option to include product purchases in the gratuity auto-calculation!

    3 votes

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  19. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    3 votes

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  20. The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
    Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…

    3 votes

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