7585 results found
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Horizontal scroll bar on Calendar page
We have 30+ staff and a lot of resources. Instead of making the columns smaller and thus unreadable, would be better to have an option for a horizontal scroll
4 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
Send confirmation email for appointments scheduled after the scheduled confirmations go out
It would be nice to send appointment confirmations out for appointments that are scheduled after the normal confirmations go out. So, a Wednesday appointment that is scheduled after 3:00 on Monday would still get a "confirm your appointment" email. Yes, they should still come because they just scheduled it, but sometimes they miss that and it doesn't get confirmed.
4 votes -
Customize add-ons with tags and/or colored icons
Customize add-ons with tags and/or colored icons on Calendar view to indicate add-ons without clicking into appointment block
4 votes -
Assign Stylist Intake Forms
Clients would like the ability to assign intake forms for specific stylists. For example: "We have 'new talent' in our salon and the customers of our 'new talents' have to sign apprentice forms acknowledging the discounts, etc. I know in the manage-->forms application you can add forms, etc but not assign them to specific stylists."
4 votes -
Add an icon in the internal service menu indicating a service is bookable online
when drilling into a service you can turn it on/off for being bookable online but an icon would be helpful when browsing the list to see what is on/off the online menu.
4 votes -
Beta Reports: Filter for note within Payments and Refunds report
Ability to filter payments and refunds report by the Note to support businesses using the "Other" payment type for house charges etc.
4 votes -
If a client books then cancels and rebooks within a timeframe, it should be noted as a reschedule
Rather than a cancellation for reporting purposes and statistics. Also would cut down on an unnecessary email of cancellation.
Unsure if this is part of the flow for the client, but if the process is cancel and then make a new appointment, perhaps the ability for clients to self reschedule as long as the appointment is beyond the confirmation windows of 2/3 days SMS/email.
4 votes -
Recurring events for reporting
It would be awesome to be able to save a report in Beta Reports, and then set it to run and email to a specific person at specific times. Use cases could be: staff performance numbers each week emailed to them individually, daily sales summary emailed to the owner daily, etc...
4 votes -
Collect payment during booking for $0 services
Our services have specific pricing that is determined after an in-person consultation so prices are listed as $0 online. We would still like to have the option of collecting credit card data online for late cancellations or no-shows.
4 votes -
Cancellation Pop up window in emails
At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear
4 votes -
This appointment should repeat should be available when editing an existing appointment
Currently able to make appointments repeat at the time of booking by clicking Edit details before confirming the appointment. Once the appointment is confirmed there's no option to make it repeat
4 votes -
Choose if Blocked time is included or excluded from productive hours
Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break
4 votes -
Promo Codes used during booking trigger client tags
When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag
4 votes -
Klaviyo
Klayvio- Needs two events sent from Boulevard to Klaviyo: (1) Appointment Booked, and (2) Appointment Completed
4 votes -
Ringing out 2 clients together.
We used to have a feature when two clients come together, have separate profiles, being able to check them out together.
4 votes -
Netsuite
Requested ERP by Healthy Spot and Gene Juarez
4 votes -
4 votes
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Allow Members to freeze account
Before coming to boulevard, our old booking software would allow members to freeze their membership for up to 3 months and would automatically restart it in 3 months! Boulevard does not let members freeze, it only lets them cancel which we have a reactivation fee for so a lot of our clients are going to be frustrated they cannot freeze to catch up on vouchers
4 votes -
Returning to the date or view shown previously when doing any other actions on Boulevard
Right now it nearly always goes back to "today" view which is extremely time consuming of a default if one is doing any amount of work or inspection on a different date and view.
For example, I am going through a day in 2018 to look at a stylists appt times and checkout times, I click on one appointment to look at the closeout time. Now to go to the "next appt" I will have to go back to calendar, go to date picker, doom scroll for the intended date, click that subsequent appt for inspection, look at the information,…
4 votes
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