7127 results found
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message from the client portal
There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.
5 votes -
Add an option to adding services at check out called "add time"
The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…3 votes -
Make sure confirmation emails are not going out for old appointment dates/times that have been changed.
Make sure confirmation emails are not going out for old appointment dates/times that have been changed.
1 vote -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
3 votes -
Allow for multiple sellers in 1 order
This would allow for splitting of commissions on products and/or services.
- Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
1 vote -
set same machine reservation if its the s
Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...
2 votes -
Sign once for approval of multiple consent forms
It would be nice to have clients sign once and apply to all consents for that appointment.
1 vote -
Group bookings for multiple existing clients
Allow group bookings for more than one existing client instead of just the client making appointment. Otherwise, it creates a new profile for all guests except the client making the appointment, and client profiles have to be merged.
2 votes -
Extra Security Measures for Online Gift Cards
Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.
We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.
11 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
3 votes -
Medical Spa Services "Add-On" Commission Reports are a nightmare
As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…
1 vote -
An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.
As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.
3 votes -
Photos
Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.
1 vote -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
3 votes -
Calendar Blocks
Customization on blocks:
Changing colors of blocks
Duplicating blocks
Run a report for all blocks on the calendar
Select multiple employees at 1 time and select a date range5 votes -
Open tickets
Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!
6 votes -
Incomplete charts & forms
Show an icon or something on the appointment letting us know if charts/forms are not completed.
27 votes -
Allow access to client profile from the "Cancellations" list
When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.
2 votes -
Make a report the accountant can use for total balance of gift card and usage of gift card. This way liabilities can be reported accurately
Gift card reports
2 votes -
Need to have a report that can be run for gift card balance totals so the company balance sheet may be updated by accountant.
Gift card reports to be more thorough and usable.
2 votes
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