5935 results found
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Add Review Invite To Check-Out
We would like an invite to give feedback/review after the client completes payment via the Duo/iPad set-up. Once they confirm and pay, having an opportunity to give us 1-5 stars and, if they give us 4 or 5 stars, inviting them to review with Google Reviews would be great.
11 votes -
1 vote
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Allow form integration with Google Drive
Allow Forms and Charts to be stored in Google Drive for easy access
1 vote -
Improve client management of group appointments
We have recently had multiple instances where someone books a group appointment, then cancels via their portal/email link. The problem is this often leaves the other party/parties in the schedule with no indication to us that it wasn't intentionally left, and no indication that the person who scheduled actually cancelled their own appointment (we have cancellation notifications off because they include too many appointments that we either already know about ex. cancelling them ourselves. or don't care about ex. cancelling an appointment to rebook it under a correct name)
I suggest either not allowing clients to manage group appointments (Similar…
6 votes -
Rename TIP COMMISSION to just TIP
Please remove the word commission from the Tip Report- it is confusing.
3 votes -
Wrap text in manually placed blocks
It would be nice to apply text wrapping to schedule blocks so you can read longer messages without having to click on them
7 votes -
Reminders with Appointment Changes
The appointment reminders need to make sure to reflect the CURRENT appointment day and time. We have had several clients come in at the original appointment day or time, though it was changed in the system, the reminder that got sent to them was for the prior day/time instead of the changed time. This is a BIG issue for our time and theirs. PLEASE fix sooner than later! Thank you.
4 votes -
Allow returning clients to log in when booking
The "boulevard booking" option allows clients to book appointments without actually logging in- this is causing our salon to run over on clients because we have some of them saved as 45 minute hair cut accommodations. When they use this booking option it bypasses their accommodation and books them at a shorter time than needed
4 votes -
Online Booking Easier for New Guests and Remove Redundancy
Recently, there have been updates to the online booking process for new clients, and it seems to be causing difficulties. Many clients have reached out to us via text because they found the steps involved in the booking process cumbersome.
Firstly, clients are required to enter their email before they can see available appointment times for a service. However, they are then prompted to enter their email again if they want to complete the booking. It would be more user-friendly to only require entering the email once after the client has selected a service, date, and time when they are…
3 votes -
2 votes
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Allow products to be entered into the checkout window without being shown on the clients receipt
Ability to add products into the checkout window to account for inventory without it showing on the client's receipt. Example, adding needles, tubes, etc. for injection services into the checkout window so that the inventory will automatically adjust but the client won't see that on their receipt.
2 votes -
We should be able to search by tag and keyword to filter
We should be able to search by tag and by keyword to match names with procedures completed! Thank you!!
1 vote -
Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
11 votes -
It would be helpful if the email marketing area had the ability to store uploaded images.
It would be helpful if the email marketing area had the ability to store uploaded images. It is time consuming to have to upload artwork each time.
7 votes -
Widen columns in calendar view
It'd be really helpful if businesses were able to manually widen a service provider's column on the calendar page. This is especially useful for salons/spas with lots of service providers and making the Calendar view look less cramped.
3 votes -
add e gift cards to apple wallet
when the recipient received e gift card in their e-mail, it would be nice to add to their apple wallet for future use
4 votes -
Move the New Sale Button back to the far right of the screen
If I remember correctly, the "New Sale" button was at the far right of the sales screen. It moved to a more central location when I logged in this morning. For consistency with the "new appointment" button, it should be moved to the far right of the screen. I also preferred the blue color as it made it easier to find, now it kind of blends in with the surroundings.
2 votes -
Offers at Appointment Booking for $0
Would love if offers could still be applied to the appointment at booking online if the appointment total is $0. Our most popular treatments are product usage based so will show as $0 on the booking page. Currently if the total is $0 at booking, patients are not given the opportunity to enter an offer. This not only becomes really tedious in our clinics adding these codes manually but also skews reporting for our marketing team.
2 votesHey folks! Thank you for your feedback! We have not added this functionality for all offers yet, but we did build this functionality into our new client referral program.
When a new client receives a referral link from one of your existing clients, they can book a $0 service with the discount code automatically saved to the appointment. When they get to check-out, the discount code is applied to their order at the end of the appointment, allowing them to enjoy a first-visit discount without manually entering the code. Learn more about the referral program here.
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Marketing Campaigns- Customize images for mobile vs email view
Would like the feature capability to submit different images (sizes, image, resolution, formatting) for the web campaign view vs mobile campaign.
1 vote -
Bring Product accommodations to the dashboard
Currently, you're unable to set a permanent discount for a client for products like you can for services. It would make legacy pricing for injection based services possible if this was added to the platform!
1 vote
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