5935 results found
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Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
39 votes -
Scheduled Appointment Report
We REALLY Need a report that shows all new SCHEDULED bookings are made in a given time period -- broken out by Self-Booked or Other (Called In) -- and filtered by New Clients vs. Returning Clients.
We are ramping up our marketing efforts and we need to see how those efforts are performing. We can see the number of self-booked clients by observing cart_completed in GA, but that isn't sufficient. Help!
2 votes -
Update the "schedule" view to show number of forms that were assigned to the appointment
The schedule view has some utility, but it is hard to know if someone was assigned a form that wasn't completed. A third column for "assigned forms" would allow us to see if they have forms that should be completed so we can make sure we get the information from them.
1 vote -
Checking out total on the Ipad does not reflect other payments into the total owed
Upon checking out the Total balance shows up and does not reflect other forms of payment already added to the total , Can the "other" payments added first reflect ahead and show the new total to be charged to the client when they are reviewing payment confirmation charge. The total is misleading for patients when agreeing to the payment charge.
6 votes -
iPad warning if not ready
When checking out on the desktop, if the selected iPad isn't on the welcome screen the transaction will run the card on file and skip the option for the client to leave gratuity. It would be nice if there was a warning to let you know if the iPad isn't on the welcome screen so you could get it where it needs to be.
Sometimes the client just starts pressing buttons and if you can't see the iPad you don't know what they're doing.
3 votes -
Better sales report
The sales report shows income with services purchased with gift cards and account credit, but that isn't an accurate report because that wasn't income generated that day.
1 vote -
3 votes
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loyalty program view for customers
client would like the customers to have the ability to view their loyalty program points and status in app.
11 votes -
product sales report
Would love a product sales report that listed who the sales were made by so commission would be easier to figure out. Client name on there would be nice also.
3 votes -
Make the client list alphabetical
It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.
4 votes -
Auto Apply Account Credits
Business would like account credits that are collected to automatically be applied to orders at checkout
4 votes -
Add 'day of' booking as an offer restriction
Implement a 'day of' booking restriction for offers to allow offer codes to only be used for booking services for the same day.
5 votes -
Chart sign-off assignable to specific users/user groups
Medical director sign off is its own process, while a lead is a part of escalations in which they also need to be involved and have the ability to review/sign off in those instances. Instead of a single list of charts that need review, being able to split to their respective users based on circumstance would be more beneficial
1 vote -
Bring Pricing to Confirmation Texts
To ensure consistent visibility into pricing for their appointment, I'm requesting that appointment pricing reflect in confirmation text and emails.
1 vote -
Master Reports
The business wants to be able to run a report that shows a master list of SP's, the services they provide and the set cost.
1 vote -
create a more versatile digital gift card platform
For example I wanted to do a Botox BOGO sale then quickly realized I cannot put more than one Logo nor can I upload my own design as a gift card template. It would be amazing if there was more customization with that.
Also if you could sell a digital gift card directly from the in store Sales
1 vote -
Having a sign in/ sign out method for receptionist.
Most salons/ studios have more than one reception. With that, things can get confusing in figuring out who booked what appointment. With this, each receptionist has a sign in number with their name to make it easier in tracking appointments and clients
1 vote -
Promo Codes
Need the ability to exclude members or limit the audience for promo codes;
Need the ability to create unique codes (9-digits, etc.) for promo codes; Add the ability to select specific locations from a dropdown menu; Add the ability to select a specific promo code from the offers menu and drill down data to the location level from offer code redemption3 votes -
Bring back cursive chart sign off
The chart sign off signature used to be in cursive and now it's in bold capital lettering. Can you bring back the cursive or at least an option to have cursive over the capital letters?
5 votes -
enable an Experience Rate
We would like to have the capability to add an "Experience Rate", an automatic 4% charge to clients to offset the cost of providing the best in technology, amenities etc. at our salon. This will be a 4% flat fee added to all transactions (both service & retail). Some salon softwares allows the fee to be added as a “tax” some can add it as a “service charge” or similar.
1 vote
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