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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    7 votes

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  2. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes

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  4. Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes

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  5. 3 votes

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  6. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    66 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  7. 3 votes

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  8. Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.

    16 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. If a client is accidentally checked out under another client, there is no way to go back and assign the correct client to the transaction; you have to refund the client that already paid, then charge them again (which is a bother). This action should be enabled for Manager/Admin log-ins.

    8 votes

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  10. It would really be great for manager goal meetings if we had a report that could show a break down for sales categories for each individual service provider. Example: "You are selling a ton of Kerastase but not really selling much in Oribe, why is that?" OR " You have not sold any styling tools this year compared to last year, why not?"

    3 votes

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  11. So clients know that we are giving them the right amount back.

    10 votes

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  12. Individual merchants do not have the option to view their transfers or pending balances, disputes, or edit their bank information. They can only deactivate. However, account Admins have all the access to their account to do so. It would be helpful for individual merchants to be able to update their own banking info and see transfers.

    2 votes

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    1. We use the reason line to communicate time clock errors that need adjustment. As the admin I can't see the notes in the time clock only in the time clock report. In the report I can't make the adjustments. Time wasted going back and forth.

    2. Time clock should show overtime so less time is wasted calculating this by hand.

    3. Time clock adjustments could be a lot easier. We left Homebase to use Blvd time clock and have everything in one place. Homebase shows OT and makes it extremely simple to correct errors. You should take a look. There is a…

    6 votes

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  13. For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.

    Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.

    1 vote

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  14. Want the ability to add all vs low stock

    1 vote

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  15. Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home

    9 votes

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  16. Have 'Revenue' in Daily Summary not factor in tax

    11 votes

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  17. Octopi is a last minute appointment solution that gives the client a small discount and has them pay up front for the service! https://octopi.co/about

    1 vote

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  18. 7 votes

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  19. 1 vote

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