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6289 results found

  1. CHECKOUT PROCESS NEEDS TO CHANGE

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    2 votes
    0 comments  ·  Admin →
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  2. Application doesn't show add ons for services like dashboard does. Service providers are unaware of client's add ons as result.

    1 vote
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  3. Reopen closed orders

    To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    37 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  4. Ability to purchase a membership and apply the voucher to the service within the same order

    From one order, would like the ability to purchase a membership and redeem the voucher for the completed service.

    13 votes
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  5. Filter client list for multi-location by specific location & date visited

    Ability to filter client list by the date a client visited a single location to be able to support follow-up email campaigns that are location-specific

    4 votes
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  6. Option to have all online booking emails sent to the business

    We're new to online booking and would like to have the option to have an email or text/push notifications sent to one designated email or phone/staff so we can monitor bookings coming in. Clients don't always know what services they need, especially with color treatments

    7 votes
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  7. Partial commission transfer

    When a client comes in to get a services redone/corrected by another stylist it would be nice to have the option to transfer a partial amount of the commission to the person who corrected it. I don't want to take someone's full commission for a simple fix like a toner.

    8 votes
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  8. Rescheduling Appointments with 2+ Stylist for 2 Separate Days

    Sometimes clients want to reschedule their appointment with 2 stylist and are willing to break up the appointment for two different days. Currently it only allows it if it gets rescheduled for the same day and it gets a bit complicated if rescheduling thru the edit page. It would be great if selecting and dropping was an option.

    2 votes
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  9. Subscription Change Confirmations

    Subscribers should be sent an automated confirmation for changes made to their subscription including pausing, rescheduling payment date, or cancelling. Otherwise, they call us looking to confirm and we have to spend time manually sending confirmation emails.

    8 votes
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  10. Offer a 'staff-internal' form that can be completed on the Reception App when Employees arrive for Covid-19 screening

    We need to screen employees just like clients and ask the basic screening questions every time they enter the work place. We would like to use the same form we use for clients on the reception app. If we could use a form with a walk-in appointment that would work, or if employees could access forms from the reception app, that would work

    3 votes
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  11. Ability to change appt details after checkout

    Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    22 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  12. Client alerts having the "when" and "who" put that info there, also would be nice to set an expiry to alerts.

    1 vote
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  13. Buy products through online booking

    The ability to sell products online, through available inventory in Boulevard

    18 votes
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  14. Enable management/admin the ability to receive notifications of all booked appointments

    And cancellations and sales through their email/text settings. To better track and have real time conversions for business purposes

    7 votes
    2 comments  ·  Admin →
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  15. Option for a product only sale outside of the Sale page

    There's no way for staff to create/checkout a product only sale without having full access to the Sale page and thus All sales.

    5 votes
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  16. Only want to see Active staff as filter options on the beta reports

    Currently, when filtering reports, All staff (active & inactive) show up as an option. Don't need to see inactive staff ever.

    2 votes
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  17. Drop down menu of staff list to SHARE in Beta Reports

    Classic reports are able to generate staff emails without Admin having to know by heart or look up. Would be great to have that feature in Beta Reports or even just a drop down menu when the box to Share opens so the staff are listed/on hand

    2 votes
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  18. Field for short paragraph at staff scheduling page to store added notes about schedule

    Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was

    2 votes
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  19. Option to tip the assistant during online booking when gratuity is enabled to be requested during online booking

    Would appreciate a feature for when clients add gratuity online, to tip the assistant as well. My assistant misses out all the time because of it. Even if it said "Tip assistant" and they checked a box and then I can adjust the name of the assistant who assisted that client or if it said please note if you would like to add gratuity for the assistant and then I can ask them when they leave.

    1 vote
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  20. Ability to view ratings for staff that has been deactivated.

    Reporting shows data relevant to time period specified despite staff member deactivation. It would be great to be able to also view ratings of prior staff

    5 votes
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