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  1. 2 votes
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  2. I love the new service color organization! We do many services so would love more colors, maybe more subdued ones too so it doesn't look like a circus :)

    10 votes
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  3. 2 votes
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  4. In previous booking services we have used, they have the ability to discount any upcoming membership billing and have it go back to full price after. In boulevard, you can do that with only the first billing. Our referral program offers discounts on your next monthly payment for referring a friend. We are not able to do this with boulevard

    7 votes
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  5. Rather than only having one option for a WL date, a range would be helpful for clients with more flexibility.

    7 votes
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  6. Daily logbook function - where managers and owners can see what happened the day before.

    Fields can be customizable and could include:

    • client count - with space for last year count

    • daily sales - same as above to see sales from date of last year.

    • issues that need to be addressed, customer complaints ... etc

    Would be great if could be automatically emailed out at a specific time after the day has ended.

    2 votes
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  7. We would like a report that can be exported and sent to our staff showing their schedule for the upcoming week, month, etc.

    4 votes
    1 comment  ·  Admin →
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  8. Rows are service provider

    Columns wanted:
    Total hours worked (total for range)
    Hours subject of overtime (set for your jurisdiction

    Regular hours without overtime hours

    % utilized

    Service sales

    Service clawbacks

    Voucher or membership totals

    Product sales

    Product clawbacks

    Tip commission

    Net sales

    Total discounts

    KPI columns:

    Average appointment duration

    Average time +/- clock in from scheduled shift start

    Average time +/- clock out from schedule shift end

    MoM, QtroQtr, YoY growth for service sales, product sales, net sales

    4 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  9. We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.

    24 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. We have had multiple customers leave after their appointment because they thought they had already paid and checked out online. We want to remove the 'gratuity' option completely from online booking so that there is less confusion - we manually check out all clients.

    2 votes
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  11. 8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  12. I'd love to be able to flip through different guest check-in forms instead of having to go one-by-one.

    1 vote
    0 comments  ·  Admin →
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  13. 1 vote
    Waitlisted  ·  0 comments  ·  Admin →
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  14. 2 votes
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  15. Instead of only seeing what time that previous service was booked at.
    Provide more details like "1h 30m" or "11:00am-12:30pm" for example

    4 votes
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  16. Because - one service charges a different rate per stylist or colorist... For example a womens haircut... we have 5 different rates depending on who is doing it. It would be confusing to the customer to put women's haircuts 5 times with a stylists name behind it. Most of our services are a different rate for per staff member as well all of our services. It would be so easy just to put out 10% service charge in and that is what it would be for all services and who ever does them.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  17. 3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. When adding a blowout through the normal way of booking it honors the price, but when going through add-on and adding the blowout that way it just has the base price, if there is a way to add on the that service but honor the stylist custom pricing!

    2 votes
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  19. It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.

    4 votes
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  20. 17 votes
    Waitlisted  ·  1 comment  ·  Admin →
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