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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. We need to be able to set start date for membership to bill on when signing client up and charge a $10 start up fee that is automated

    5 votes

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  2. The professional app shows ALL employees when you select all staff (expected behavior). It would be very helpful to have an "is working" option like the dashboard calendar. It is very annoying to have to scroll past a whole block of people who aren't working to get to the next day. Most employees just have their own schedule which is great, but as a manager it is annoying to navigate when looking at the whole staff.

    4 votes

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  3. When using the prebooking defaults on the calendar we would love for it to show us 4 weeks out from the date we have selected on the calendar. For example, if todays date is 4/11. My client has an appointment on 4/25 and wants to book another appointment 4 weeks after that, I want to be able to use the 4 week prebooking preset and have it take me to the correct date 4 weeks after 4/25. Currently it will take us 4 weeks out from todays date no matter what and it is just frustrating :)

    4 votes

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  4. A report that will show the numbers of New clients versus Returning Clients in a number not percentage and to view the revenue for each separate group.

    9 votes

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  5. A Beta Report for Booked Forecasting with the ability to filter by Service Name. It would also be beneficial to filter by Service Category, Offer Code (Discount Name), Staff Name, etc. as you can with other Beta Reports.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  6. Allow offer codes to be valid on service modifiers

    5 votes

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  7. Consistent "Save" button location - Sometimes there is a save button in the upper right, sometimes in the lower right... sometimes you must scroll up or down to find a save button. Heck, sometimes save happens automatically. There is no consistency to any of this. It's very annoying that each module is obviously designed and written by teams that don't collaborate.

    4 votes

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    1 comment  ·  Admin →
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  8. I know admins have access to prebook percentages but I would love to see the full number and maybe even break it down even further by client

    7 votes

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  9. 4 votes

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  10. When creating a new internal form (chart note) - It would be helpful to be able to assign it to a full service category instead of having to click each service individually.

    6 votes

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    1 comment  ·  Admin →
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  11. The business would like any message sent to the business have the option for it to also be sent to his phone.

    1 vote

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  12. Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.

    1 vote

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    1 comment  ·  Admin →
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  13. It would be helpful when booking a client if we could see their service history from the last two or three appointments so that all services get entered.

    6 votes

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  14. Report that includes information on purchase order such as the total amount spent.

    4 votes

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  15. We had a feature before where over each stylists schedule each day they had a "% booked" percentage above their name so they knew how much empty space they had per day.

    4 votes

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  16. We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  17. 1 vote

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  18. The professional app shows product sales based on the state of the order when it is originally closed. If you update the seller that information is never shown on the professional app. This results in service providers getting upset that they didn't get commissions that they actually received because we edited the seller after the sale. Another solution would be a "commission" report on the app that allows the provider to see what their commission should be for a given date range similar to the commission report in the desktop.

    3 votes

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  19. 5 votes

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  20. Please add a feature that shows the price of the base service before clients choose a professional! the prices are not shown when booking - that is strange - they should show right away

    2 votes

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