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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7576 results found

  1. Can Boulevard please consider integrating with Tippy. We had it with our Envision software and it was a game changer for the stylists. Tips go straight to the stylist and there is a huge increase in tips.

    12 votes

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    1 comment  ·  Admin →
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  2. It would be awesome if users could create 6-10 favorite calendar views on the dashboard. For example:

    All Hair Stylists
    All Nail Technicians with Nail resources
    All Massage Therapists with massage resources
    etc...

    This would enable us to easily pick views that can make it easier to schedule things like group appointments or to reschedule clients and only see the information that is most important to our rescheduling.

    2 votes

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  3. The add on service to appointments is available through the desktop but a provider does not have an add on option through the app

    6 votes

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  4. We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    43 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  5. 51 votes

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    1 comment  ·  Admin →
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  6. Ability to create a buy one get one free offer code

    21 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. Average ratings at the top of Ratings section

    2 votes

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  8. Ability to toggle on and off if you want a CC to be required when booking an appointment through the dashboard.

    13 votes

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  9. Ability to create in-depth reporting for KPIs & setting own KPI benchmarks (ex. client referrals, productivity, retention, reviews, % of booking as a business viewable all in 1 report)

    13 votes

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    1 comment  ·  Admin →
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  10. This would not only indirectly cause service providers to be more aware that there is further demand for them, it would directly incentivize them to keep tabs on their books and make changes that managers and front desk staff normally would overlook in order to get the clients (and revenue) in :)

    3 votes

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  11. I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.

    features such as the messaging capabilities
    seeing the product list so they can sell/ answer question out of work
    allow you to schedule add ons in the app
    view the waitlist in the app

    m any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features

    54 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  12. Service providers should be able to leave notes on the Boulevard app without having access to the clients information.

    17 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. The business said that it is TOP priority that this report have the option to filter by date. They are needing to report on what inventory was month to month. At this time there is no date filter.

    19 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  14. It would be nice to have the option for the stylist to be notified via text when someone joins the wait list specifically for them. Sometimes stylists see their books differently than front desk and are able to fit them in.

    7 votes

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  15. Show the date of the previous service when booking a new appointment in the dashboard by hovering your mouse over the service.

    2 votes

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  16. Ability to add add-on services after an appointment has been scheduled so that I can support upselling and efficiently modifying services.

    7 votes

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    1 comment  ·  Admin →
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  17. Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!

    52 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  18. If we want to enable or disable an existing service at some locations, but not all, we have to go into each location -> manage -> services -> locate the service -> activate or deactivate it. With nearing 30 locations, this is extremely tedious and should not be work that we have to spend time doing. If we can change this at the brand level that would be amazing - similar to how you check off the locations when creating a NEW service. It's frustrating that that's the only time we have that control at the brand level.

    4 votes

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  19. Being able to open and edit a closed transaction. If a guest decides to buy product or need to add a service - would have the access to open and add what needs to be done. This would allow for more accurate reporting while also not having to make a whole booking for an add on service.

    8 votes

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  20. A report that we can pull in a time frame that lets us see what we sold vs what we have in stock to be able to have a more accurate idea of what needs to be ordered and what is moving

    7 votes

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