5883 results found
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Add Referral Sources within the Booking Process
The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.
4 votes -
Improved visibility into billing details for multiple locations
it would make reconciliation much easier to be able to view all invoices with location and line item breakdowns in one place and be able to download it too! instead, we have to go into the manage tab at all of them which is very time consuming
4 votes -
Processing (prep) time set at beginning of appointment.
Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!
32 votes -
Ability to reinstate "Completed" appointments
The business wants to be able to reinstate a completed appointment as there are times where they are completed in error and they need the time to open back up but reversing the appointment completion is not currently an option.
2 votes -
2 votes
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Fixed Date Range for Consent Forms
As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.
3 votes -
Customizable commission rate for cancellation fees
Example: We have nurse and esthetician, a nurse would make around 10-13% because their service prices are higher (injectable, laser) a facialist has a higher commission rate because their service is average $120-$200. I would want to customize the nurse to receive more than 10% on a commission fee.
3 votes -
3 votes
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2 votes
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New Booking Notifcation for Non-Service Providers
Would like to have the option to enable New Booking Notifications for Staff Members that are not Service Providers or Business Admins.
3 votes -
Profile pictures for Clients
Pictures next to client's name to reckognize who they are and how they like their service
119 votes -
Allow clients to see account balances and loyalty points
Clients should be able to view their vouchers on their account and apply those to their service during the booking flow, and be able to see their loyalty points and what they can redeem them for.
17 votes -
Shipping Cost Field on Purchase Orders
The business would like to include shipping cost for the orders.
3 votes -
Multiple Locations Naming Conventions
Due to our salon having two locations, and we have stylist that work at both locations, sometimes the clients get confused and end up going to the wrong location for there appointment. The confirmation texts only have the main name for the salon and time. I believe the text should also include the location of which salon they are booked and what services they are booked for.
3 votes -
Membership Page Display
Would like easy visibility into start date directly on Membership page (vs in a report). Also, would like to be able to filter and/or search by plan name on this page.
2 votes -
Text Message File and Client Notes File Downloads. It's needed to respond to Disputes
I have to screenshot text messages and client notes to respond to disputes. So if it's possibe to download the information it would be better and easier to attach all the documents needed to properly dispute the charge backs.
3 votes -
3 votes
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Virtual consultations video platform
would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that
18 votes -
autopay detail report
Autopay Detail Report (allows a business to see future upcoming autopays)
Requested by Simplicity Laser, Strategic Customer
1 vote -
Cancellation Report to clawback commissions when its a specific cancellation reason
Requested by Simplicity Laser, Strategic Prospect
1 vote
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