5883 results found
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Charting offering an additional box when choosing “other” or specific options for more detail.
“Other” drop down option in charts that populate a fill in the blank section or a similar concept of selecting a certain button on charting that populates another box for more information. This would help keep our basic charting clean and when needed, adding additional boxes and info.
1 vote -
Ability to view completed forms as a client
Ability for clients to view their completed form submissions
46 votes -
Better reports around loyalty program and levels with points
I would love to be able to see our top clients with loyalty program points. It would also be amazing to offer those top clients more perks as far as levels go (similar to Nordstrom)
4 votes -
Add "Client Rescheduled" as a reason when we cancel an appointment.
When going to cancel a client's appointment, but they need to call back to reschedule, it would be nice to have a "client rescheduled or client will call back to reschedule" option under cancellation reason.
4 votes -
Why have most of these ideas been sitting for more than a year
Alot of these ideas are things that should have been implemented from jump for salons and medspas. Pretty standard. Most of these have been waitlisted for a year. What is the point of voicing concerns if there is no action taken? If Boulevard gives us a capability on the admin side it should be flushed. out for all possibilities and needs to make things EASIER. No reason most things are manual entry when we have hundreds of clients.
3 votes -
Client Call Log
Implement a "Call Log" that will direct show within the Client profile.
2 votes -
All new appointments made online AND BY STAFF/FRONT DESK. Needing to monitor all new appointments that are made is critical.
Just like there is a cancellation list/notification for each cancellation, there should be a list for all new appointments made, not just online, but by ALL STAFF/front desk as well. Especially when training new staff at the front desk. As an owner, I can't monitor or review their work and ensure excellent customer service, up front for these appointments, in case they make a mistake. I think an All New Appointment log is critical to monitor all new business coming in.
3 votes -
apple pay ability when scheduling
the ability to book you appointment and make a deposit with apple pay
10 votes -
Clock in/out with PIN
It would be great if each person had to enter a PIN/Password before they could clock in so that it is strictly that persons timecard they are looking at. On a daily basis someone will accidentally clock someone else in/out while they are trying to clock themselves in/out. Also would be great for tracking attendance and tardiness because the way it is set up now ANY random person can clock someone else in/out and I have personally witnessed a stylist clock in another person who was not actually in the building.
293 votes -
Account Credits Used for Monthly Membership Fee
I would love to be able to use clients' account credits towards their monthly membership fee. Currently there is no way to do this without cancelling the membership fee and redoing the entire sale/membership.
7 votes -
1 vote
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Deleting Gift Cards
Customer would like to be able to delete Gift Cards that meet certain criteria.
Example:
Gift Cards with 0 balances
Gift cards that are older than a specific time frame2 votes -
The app needs to reflect when people are checked out.
The new app needs to reflect when people are checked out.
2 votes -
Hyperlink Text in Receipt Note
Would like to have the ability to Hyperlink text in the receipt note.
1 vote -
"Skip First Term Voucher" to be a membership setting rather than at checkout
All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful
2 votes -
7 votes
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Improved form templates
Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms
2 votes -
Photo Library for Marketing Suite
Can't create a library of images so I have to upload everything every time I create a new email
2 votes -
Bug: The calendar view on mobile when you select a day does not update properly
On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.
2 votes -
Add More Features to Membership Perks
Right now clients can receive vouchers for services and products and account credit. However, many customers have written into support wanting to offer more than just vouchers and credit. Several medspas have reported that they'd like to have discount only memberships. Others say they'd like to change what perks clients receive throughout the year, some want to require a monthly charge but only grant vouchers once a year.
3 votes
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