7510 results found
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Assign Text Messages to Staff
It would be very helpful to assign text messages to staff members. Staff will start a conversation and it's helpful if a response comes in while they are with a patient to assign to them and alert them it's needing their attention.
4 votes -
Remove all template data prior to sending a One-Time Blast or Automated Campaign email or text.
Ability to catch incomplete areas of the emails to flag before the ability to send.
1 vote -
Permission: Separate Add/View files from Edit/Delete
Many users need the ability to upload and view files, however most users should not be able to make any edits such as delete them.
1 vote -
Allow for a google map link to be added to text messages
Allow for a google map link to be added to text messages
1 vote -
Online Booking Logic: Reserve % For Specific Services
Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.
1 vote -
Create a one month view options for viewing
Can you please create a one month view of appointments?
4 votes -
"Star" Important Notes
Be able to 'star' specific notes that need to stay at the top of the "note" section!
5 votes -
Text notification to clients when they have a failed membership renewal payment, for them to update their card on file.
Ability to send text notifications to clients with failed membership billing, including a link to the client portal for them to update their payment method.
3 votes -
Deposit for Group Booking Only
Facial Lounge would like the ability to collect a deposit for services when booked as a group, but not when booked individually.
3 votes -
End of day reports
I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00
3 votes -
Add-On Services Booking with Different Stylist
It would be great have better customization over the Add-On Services by allowing someone to add-on a specific treatment before their haircut with their regular stylist.
Currently the system only allows Add-On's with a stylist who can perform both services.
This would have the opportunity to increase bookings and treatments in the salon if the client has better visibility to it when booking online.
This would also simplify the booking process by allowing someone to book a color service, and add-on a haircut with someone else without having to go back and add an additional service
3 votes -
Remove 'check in' on the client facing Boulevard app
Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!2 votes -
Suggestion
When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
Can you please change it so that managers can find customers more quickly and send the message?1 vote -
Make it so you can assign a staff to a client so you don't have to add them as the seller of products every time.
Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.
1 vote -
Configurable email and SMS times for when automated campaigns and one-time blasts are sent.
Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.
1 vote -
Offer code Redemption with new client and sales attached
We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used
1 vote -
Only use the Location Name, not Business Name, in appointment confirmations and reminders
Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.
2 votes -
2 votes
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Please add Cancellation Data to Reports so I can add that to the list of data I pull.
I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.
2 votes -
Ability to schedule an appointment with processing time over a time block
Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.
1 vote
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