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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7169 results found

  1. We offer Foot Massages DURING all other lash and beauty services. They are completed by a different technician. So we have one on the face and one on the feet. Many ecomm platform offer a "Suggested Product" at check out. It would save a lot of time if Massages would come up as a complimentary service to book as they are choose their lash or beauty service. It encourages a higher ticket. This isnt an add on either because we have 2 techs working and we need the Service to be added not just a random top up add on…

    3 votes

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  2. Currently, clients aren't required to leave a credit card if they're not booking fully and just joining the waitlist. It's counterproductive that it's the 'exception' to the rule!

    It's easier to book from the waitlist knowing their card is already on file instead of trying to hunt a client for their cc info last minute (since it's our policy...many times it took 3 days to get in touch with a client to add their cc info before booking an appointment) or maybe even collecting a small deposit or percentage of the service to join the waitlist. Nevertheless, the option for…

    9 votes

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  3. 1 vote

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  4. Most softwares have an arrow by the months that allow you to transition easily month to month to see reports. Instead of going to each month and highlighting the month manually. It seems in this software you have to do everything manually. Could be streamlined.

    1 vote

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    0 comments  ·  Admin →
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  5. It would be helpful to display the Login Name up where the downward carrot is.

    10 votes

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  6. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. 2 votes

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  8. 3 votes

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  9. 1 vote

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  10. We need a manager view available in the mobile app so that we may quickly adjust schedules in the app, which is something we could do in booker mobile. For example, if a barber calls in sick and we are not near a computer, we need to update the schedule. We would like to make back-office functions more accessible on mobile. It is not easy to navigate the desktop UI on a mobile device.

    81 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  11. It would be helpful to have tasks that can be assigned to a certain person or a certain date through boulevard. An example would be a client's membership is set to unfreeze on 5/31, so you set a reminder for 5/30 for the front desk to call the client and remind them that their freeze will be lifting

    21 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Including contact and emergency contact information. At current we can store this data about clients, but this potentially lifesaving information cannot be stored in platform on our own staff.

    2 votes

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  13. Since we are located in a resort, in a remote area, it is essential for us to have a room number on waitlist window information. Especially, that some mobile connections don't work at all. It will be best if each business can have some fields to set up, on the waitlist window. Another example: Many booking we have, one person books for a group. It will be good for us to add more guests while submitting a request on waitlist.

    3 votes

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  14. Hi! I'd love to easily share positive client feedback with my stylists in the breakroom. Having that data easily exportable to Excel or CSV would make that soo easy! :D Thx 4 considering.

    7 votes

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  15. I find myself working with texting within Boulevard, sending Facebook messages, and emailing guests at the same time it would be very nice to integrate some or all of these platforms into Boulevard to keep customer communications consolidated and visible from one application (Boulevard)

    4 votes

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  16. There is no way to enter phone numbers that are not US numbers and have them work. allowing a "+" in the field and not restricting the amount of numbers would help this greatly.

    4 votes

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  17. 1 vote

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  18. Manage staff member's access to merge client profiles

    6 votes

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    1 comment  ·  Admin →
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  19. I am thrilled with the integration as we can nurture leads in mailchimp and send out monthly newsletters, but I am a little concerned that people will think we are spamming them since they already unsubscribed to our blvd marketing meaning they have to do it 2x. People who are marked as unsubscribed should receive no more emails from integrations

    2 votes

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  20. This is more important than "comes every X", "Show Rate", "Average visit value", or "Walk ins".

    2 votes

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    1 comment  ·  Admin →
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