5878 results found
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1 vote
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1 vote
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Make Client notes printable
We store formula histories in the client notes and some of our stylists like them printed. There is no good option to print the notes, so we have to copy and paste into word to be able to format them. A printable report of this would be awesome.
13 votes -
Wait list hour limitation
Have the waiting list not show options for hours that the business is closed.
Every week we go through to message clients that have added themselves to the waiting list for hours that we aren't open. It would be nice if that wasn't even an option.
4 votes -
Custom message for wait list
We have had several guests who are confused about what adding themselves to the waiting list means. (thinking it is actually an appointment, etc...)
It would be helpful if we had somewhere in the online booking settings to have a custom message about the wait list, and what adding yourself to it means.
4 votes -
When client selects a gratuity amount online, it should show up on the iPad at checkout
When a client indicates gratuity during online booking, it should be pre-selected at checkout and show up on the ipad so they don't have to enter it twice OR so the client doesn't skip adding gratuity at checkout bc they assume they already did so when booking online.
10 votes -
quantity desired vs quantity in stock report
why do i need a quantity desired if i cant pull a report from that number? i cannot see it when i'm doing an order to know how much i should get. i cant see it when i'm doing inventory to know if i'm low. its literally only in the individual windows of each individual product. its just seems suspicious that i have now input all these numbers that i cant do anything with. BTW... everyone of your competitors that i have used has always had this option in the base functionality. the fact that i am having to go…
7 votes -
When searching clients, show clients that have not been in for a long time as greyed out due to inactivity
Would also be great if it directly showed in parenthesis (most recent visit MM/DD/YY) to help determine which client is which preventing wrong booking.
3 votes -
Additional icons for pre-booking at checkout
Will save the front desk time by having additional choices for pre-booking rather than having to count out and search for dates
2 votes -
2 votes
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Custom Service Days
Being able to have custom service days per service provider. IE. Sally only does haircuts on Tuesday and Thursdays.
6 votes -
Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
32 votes -
Gift Cards paid to Individual Stylist Merchant Accounts (not salon accounts)
We are a rental salon that does not interfere with any service money for the stylists-- the only money processed through our salon accounts is for retail products. We would like the ability to have payments for gift cards (meant to be used for services) to go directly to the stylist account which the services will be redeemed with. That way the salon does not have to keep track of payments and pay out the stylists individually.
3 votes -
2 votes
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1 vote
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Rotating Schedules
Lots of stylists work every other saturday; can we have a quick way to schedule this like repeating customizations or something
13 votes -
Drop down calendar to display next availability
The next available needs to be highlighted in the drop-down calendar. The concern is that when the client is booking, they have to scroll through the calendar to find the next available date. Square and Calendly both have that option.
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4 votes -
1 vote
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An alert when changing schedules of service providers of appointments that are already on the books and will need to be changed
Current process is to look through each staff members schedules for the infinite future about these appointments, and then do the same again for each staff with a schedule change. If there was a report that listed these that would be time saving. Also I prefer the alert for this since managers and staff that manage schedules will not be thinking about this normally and any extra help with this would be appreciated
1 vote -
Bypass double transactions
If a mother/daughter come and are both members, every month the bank thinks its fraud for the transactions because its multiple charges. We charge all memberships on the same day each month and they have different memberships so they can't share one.
1 vote
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