7169 results found
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Have the option to removed "paid/completed" appts from the schedule
I had a client prepay for services, but then needed to cancel(we refunded her) - now I have a ton of space that is being taken up by this appt and no one else can book online for it. Please help - quick!
5 votes -
1 vote
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Client can cancel within online booking
client facing side of boulevard so the client can cancel within their account. many complain about it by email. hard to keep track of.
9 votes -
Notes should be visible in the appointment and an icon on the appointment to indicate there is a note
There is alot of booking info that needs to be relayed between the booking department and the staff. When we add notes, nobody is seeing them because they don't remember to go into the client profile to check notes. The tags don't work for extensive notes. There should be an icon on the appointment as a visible indicator there is a note on the appointment.
Booking notes as well as check out notes are often left un read and can cause the business to look bad when a client was told a note would be left for them.
There should…
8 votes -
Renting Stylist Recurring Payment
Would be awesome to not use Quickbooks for recurring rent payments and integrate all on Boulevard for hybrid salon or chair renting salons.
6 votes -
1 vote
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1 vote
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1 vote
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For the purposes of ambiguity of staff due to their initials being identical
Match the service provider badge color with their color on the schedule to expand UI cohesiveness, also if initials for multiple staff are identical, display further letters until ambiguity is no longer valid.
Jason Camp
Jessie Conway
Joseph CooperAll would be JC on all staff badges throughout Boulevard.
Suggestion to expand view for such cases to be JaCa, JeCo, JoCo.1 vote -
1 vote
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Numbers
Technicians need to see phone numbers of clients because sometimes they work without receptionist
1 vote -
Permission: Ratings tab
Control visibility & workflows in Manage location > Ratings tab.
2 votes -
adjusting prices for scheduled appointments
We just had a price increase, and when I adjusted the prices in blvd it left every appointment on the books at the old price. That's 3+ months @ 20 stylists of future appointments we have to go in and manual fix. Would love for blvd to ask me if I wanted to change all the appointments on the books as well.
15 votes -
Provide a bug reporting option instead of just feature requests
Several items that are in the feature requests are more bugs in the software than features that are requested. It would be nice to have a mechanism for reporting them as bugs so they may have more visibility to engineering and not require votes to be seen/acted upon.
6 votes -
1 vote
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1 vote
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1 vote
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3 votes
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Custom Automated Text Messages
Today we manually text message clients when certain actions or appointments are booked/take place. It would be great if we could build this message workflow and automate these steps. We have been complimented on our customer communication methods and this form of automation would ensure no client is being left behind.
For example:
RELEASED AFTER AN ONLINE CANCELLATION BY A CLIENT:
Hi XXXXX - Thank you for letting us know about your cancellation. It is appreciated. Did you have an alternative date and time in mind that we could hold for you? XXXX @ Lash Lovers
RELEASED THE DAY BEFORE…
221 votes -
Loyalty Program connects with client Referrals
The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.
59 votes
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