5878 results found
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Add tag to client based on form option selection.
Make a way so that when a client selects an option such as newsletter opt-in, they are automatically tagged as such. That way you can easily filter clients with a tag who have opted into your newsletter.
1 vote -
Added display measures for expired vouchers on client profile
When vouchers are expired on the client profile, request for additional display measures such as a red font or crossed out text
4 votes -
Hide old disputes
Disputes pile up and it can be really overwhelming to find what's relevant vs. what's old and no longer important. Would like a way to hide old disputes from the main view, but still find to reference
1 vote -
Reputation management
Automatic updates. Your dashboard is updated as new reviews appear. Read customers' comments and see which review sites you're being rated on the most.
Customizable alerts. Set up email and text message alerts for location staff so your team can respond directly to customer issues
Get full coverage. See which sites are naturally getting good reviews and which you might want to drive clients to so you can ensure a strong number of positive ratings across all channels
9 votes -
Account credit - Notify recipient
It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.
6 votes -
Promo codes for online gift card sales
We do a large yearly sale that includes a discount on gift cards (15% off the cost of a gift card, but with the full amount)
20 votes -
Revenue Per Hour Report
A report that can show the dollars made per hour. They are looking for it to show the busiest/most lucrative time of day without having to view from the calendar view. Or a report that would separated per service provider to see if on average, their mornings vs evenings are busier.
9 votes -
Intake form landing page is displaying formatting code
The code entered in the client instructions part of the details page that shows up in confirmation/action needed emails is displaying properly in the emails, but when you click the link it takes you to the appointment details page where you can see the all the formatting code for the client instructions below the address and map.
2 votes -
Shared vouchers
Clients may share vouchers between client profiles
31 votes -
Discounted Gift Card Report
Includes:
- Discount Amount or Percentage
- Gift Card Purchase Amount
- Discount of the Gift Card Purchase
- Transaction made
For example: $25 gift card purchase amount, with a 20% off discount. Used the gift card to purchase a tumbler (retail price is $22.99), including $1.93 in tax which comes out to $24.92. They made a profit of $18.07.
7 votes -
Auto populate new gift card code when selling a card in the dashboard
Would be great if there was an option for the checkout window in the dashboard to auto populate new codes when selling a gift card so our team doesn't have to track what codes are already in use/would help avoid adding funds to an existing card that's associated with different client
3 votes -
4 votes
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When a staff is chosen during online booking, don't automatically mark them as requested
Make it so that when a client books online the staff assigned is not automatically marked as requested. instead the staff in the salon woudl need to mark them requested if that's the case. We are seeing many new clients and clients with no preference choose service providers which are then marked as requested.We feel this is causing confusion and the numbers for retention are reflecting inaccurately.
6 votes -
Control over booking times that appear first
We were able to use booker to optimize times that don't get that busy or control how many appointments appear when a client wants to book. We would like to be able to control what times are out as options first when a client sees appointment times. we should have the ability to first offer the times that customers don't book as often to be the kind of first times that become available
3 votes -
Blocks that cannot be modified except by privilege allowed level or above.
Often management will make a block that should remain persistent, staff may move or delete (or worst delete the series instead of single instance) which can cause lots of issues.
3 votes -
Service fees per transaction for client to pay
Business would like to charge a percentage per customer order that the client pays to help cover the cost of fees incurred.
3 votes -
2 votes
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When client sends "STOP" or "UNSUBSCRIBE" to a business, this client account should come with a warning when sending out future messages
"the client you are attempting to message has previously requested to terminate future SMS correspondence, would you like to: CONTINUE, SEND AS EMAIL INSTEAD, CALL CLIENT, CANCEL".
1 vote -
1 vote
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1 vote
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