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  1. For multi-location businesses required to enable staff member services across many locations, it would be helpful to have the view of the service list maintain on the user's view rather than scrolling to the top after each edit. When clicking to customize and make assignable from the staff member's profile, once applied, the view returns the user to the top of the menu.

    4 votes

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  2. 1 vote

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  3. client would like to see the busniess charge taken out prior if a renter has a merchant account

    1 vote

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    0 comments  ·  Admin →
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  4. I am only accepting Haircut clients at our salon. No NEW color services. Only offering to my already existing color clients.

    So I don't have that service added to my menu. But I would like my existing COLOR clients to book their color service ONLINE without any new clients allowed to book for color service. Only NEW HAIRCUT clients.

    10 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  5. This feature is available in Booker. There needs to be an option where receptionist can click: "include voucher this month" (see attachment for your reference) from the checkout window. If it's "unchecked", no voucher is applied to the client's profile when the client's order is created. Therefore, they are not getting a free voucher that they could use over the next 30 days without ever paying for it. Boulevard's Offers (for voucher redemption) feature doesn't work for the business' current process - when clients purchase a package via Boulevard. Goal is to offer a free membership package upon purchase (without…

    2 votes

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  6. IF client marked as arrive THAT blink light 3 in breakroom. IF checkout completed THAT light 3 in breakroom flash green... etc.

    Ideas on triggers:

    • Client Arrived
    • Client booked
    • Client checked out
    • Client confirmed
    • Clock in
    • Clock out
    • Message Received
    • Online Booking Made
    • Online Booking Cancelled
    • Appt Cancelled
    • Apt confirmed
    • Client merged
    • Report ran
    • Report emailed
    • Report printed
    • Certain Product sold
    • Certain Service booked
    • Certain Service sold
    • Staff Added
    • Staff removed
    • Schedule change made
    • Refund occured
    • Rating left
    • Wait list Addition
    2 votes

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  7. When a service provider no longer works at our studio, we would like the option to move all appointments to another staff member when deactivating.

    2 votes

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  8. Ability to specify one or more specific locations to sync to a personal calendar such as gcal or ical

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. 3 votes

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  10. Andrea Martinez's purchase history isn't sorted by month/year and dates are jumbled so it's difficult to track and audit. Also noticed this with James Jeffrey. Both clients are members at the Gilbert location.

    3 votes

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  11. Need an easy way to transfer certain quantities between locations. For example, I have 3 Davines Conditioners that I need to transfer from location A to B.

    10 votes

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  12. Allow access to only closed orders (preferably only ones associated with a service) on the sales tab (no access to register, gift cards, or payments). This will allow providers to click an appointment on the calendar view and then see if the guest purchased products and what gratuity was left.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Would be great at a first appointment for Boulevard to send a text message to the client confirming the first appointment and request email address for booking confirmation (where they could cancel their appt) and also so we can send receipts out.

    Additionally online if they could manage "how you would like to receive their receipts" "how you would like to receive confirmations/reminders" "send me a reminder to make an appointment x weeks after my last one"

    1 vote

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    0 comments  ·  Admin →
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  14. Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.

    2 votes

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  15. It would be ideal if we were able to see when memberships were paused and unpaused and who did it. It would also be great if we could see declined membership charges. All of these should be just under the profile of the member

    18 votes

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  16. Commission report access in the privilege group doesn't allow staffs access to their commission report.

    41 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. Not being able to edit tickets once the sale is pushed through is becoming a major issue for us. Mistakes happen or when new staff are at the front, it's hard to fix or we don't have access to fix it. Understand why not everyone should be able to edit tickets, but there should be a way to override or enter an admin code to allow us to edit these mistakes

    11 votes

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  18. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  19. Separate column for commission override totals. We need to track by department so with staff that work in multiple departments we need a quick way to see separate commission override totals

    3 votes

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  20. There's nothing to tell us if someone buys a membership online

    12 votes

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